Front Desk Receptionist

3 weeks ago


Rockville, United States ROCS Grad Staffing Full time

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Answer incoming phone calls and operate telephone console to screen and route calls to appropriate individual or department
  • Greet visitors in a professional and friendly manner, announce visitors to personnel; Visitors are not permitted past the receptionist area unaccompanied and must have an appointment
  • Maintain visitor log, provide visitor badges and track return of badges
  • Keep reception area environment professional and tidy; discourage gathering in that location
  • Handle times of heavy call volume
  • Provide accurate information to callers
  • Maintain knowledge of all NEBF/NEAP systems, website and online benefits portal
  • Perform special projects when requested by management
  • Employer indexing
  • Process returned mail
  • Input change of address into the system
  • Regularly communicate with the Contact Center Supervisor
  • Other duties as assigned


PERFORMANCE STANDARD

  • Must be able to handle high volume of telephone calls as well as greeting and managing visitors accurately, efficiently, and courteously
  • Must maintain a professional appearance and demeanor at all times and must be dressed professionally.


REQUIRED AND PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

  • 2+ Years of reception experience preferred
  • High School diploma required, some college preferred
  • Listens well with the ability to communicate effectively in both written & verbal communications
  • Demonstrates ability to manage stressful situations while maintaining a flexible, positive and cooperative demeanor
  • Responds promptly to operations leaders and stakeholders to facilitate informed decision making.
  • Presents a professional image in the office



  • Rockville, United States DogiZone Full time

    Were looking for friendly, active and proactive Front Desk Receptionists who are the face of our Company. This crucial, fast-paced, and highly energized role is responsible for handling all check-ins, check-outs, scheduling appointments and taking p Receptionist, Front Desk, Animal Care, Administrative


  • Rockville, United States ROCS Full time

    The Receptionist will provide extraordinary service when communicating with all constituents*PRINCIPAL DUTIES AND RESPONSIBILITIES:** Answer incoming phone calls and operate telephone console to screen and route calls to appropriate individual or department* Greet visitors in a professional and friendly manner, announce visitors to personnel; Visitors are...


  • Rockville, MD, United States ROCS Full time

    The Receptionist will provide extraordinary service when communicating with all constituents *PRINCIPAL DUTIES AND RESPONSIBILITIES:** Answer incoming phone calls and operate telephone console to screen and route calls to appropriate individual or department * Greet visitors in a professional and friendly manner, announce visitors to personnel; Visitors are...


  • Rockville, MD, United States ROCS Full time

    The Receptionist will provide extraordinary service when communicating with all constituents*PRINCIPAL DUTIES AND RESPONSIBILITIES:** Answer incoming phone calls and operate telephone console to screen and route calls to appropriate individual or department* Greet visitors in a professional and friendly manner, announce visitors to personnel; Visitors are...


  • Rockville, United States Shrine of S.t Jude - Rockville Maryland Full time

    **Job Overview**: We are seeking a highly organized and customer-focused Bilingual Administrative Assistant/Receptionist **(English and Spanish)** **to join our team. As a Bilingual Administrative Assistant/Receptionist, you will be the first point of contact for all who call and enter the Parish Office, providing excellent customer service and ensuring...


  • Rockville, United States ROCS Grad Staffing Full time

    PRINCIPAL DUTIES AND RESPONSIBILITIESAnswer incoming phone calls and operate telephone console to screen and route calls to appropriate individual or departmentGreet visitors in a professional and friendly manner, announce visitors to personnel; Visitors are not permitted past the receptionist area unaccompanied and must have an appointmentMaintain visitor...

  • Receptionist

    4 weeks ago


    Rockville, United States The Law Offices of Josephia Rouse Full time

    Job DescriptionJob DescriptionAre you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our local business. You’ll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and...


  • Rockville, United States Shrine of St. Jude 0209 Full time

    Job DescriptionJob DescriptionJob Overview:We are seeking a highly organized and customer-focused Bilingual Administrative Assistant/Receptionist (English and Spanish) to join our team. As a Bilingual Administrative Assistant/Receptionist, you will be the first point of contact for all who call and enter the Parish Office, providing excellent customer...

  • Receptionist

    2 days ago


    Rockville, United States DROSS BERMAN LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryPaid time offTraining & developmentBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a motivated and outgoing Receprionistto join our Firm . In this role, you will be our front desk receptionist and provide administrative support to...

  • Receptionist

    1 month ago


    Rockville, United States SCI Shared Resources, LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support...

  • Front Desk Rep

    4 weeks ago


    Rockville, United States Red Roof Full time

    ** Front Desk Rep - Full-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002849 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each experience unique and tailored to...

  • Front Desk Rep

    3 weeks ago


    Rockville, United States Red Roof Full time

    ** Front Desk Rep - Part-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002848 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each experience unique and tailored to...


  • Rockville, United States Potomac Dental and Implant Center Full time

    About Us: We are a rapidly growing dental practice that has been serving the North Bethesda community for 20 years. Our commitment to providing exceptional dental care and our dedication to patient satisfaction have been the cornerstones of our success. As we continue to expand, we are looking for a dynamic and experienced Front Desk Coordinator to join our...

  • Medical Receptionist

    1 month ago


    Rockville, United States Sleep Services of Maryland Full time

    We are looking for enthusiastic, motivated, honest and quick learners to join our front office staff. We are currently looking for medical receptionist for Rockville and Germantown MD locations. Excellent customer service skills a must, medical office and patient scheduling experience preferred. Bilingual speaking is a plus. Work Remotely - No Pay: $16.00...

  • Dental Receptionist

    4 weeks ago


    Rockville, United States Chang & Phan Dental LLC Full time

    Job DescriptionJob DescriptionLooking for a professional, friendly front desk staff to join our team in providing excellent customer service. On the job training available, flexible hours. Must be reliable, hardworking and able to multi task.Company DescriptionWe are a pediatric dental practice looking to add fun, energetic and compassionate team members to...

  • Front Desk Agent

    4 days ago


    Rockville, United States Sheraton Rockville Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Rockville, United States Rockville Advanced Dentistry Full time

    Responsibilities: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or person - Schedule patient appointments and maintain the appointment calendar - Verify patient insurance information and collect necessary co-pays or payments - Maintain patient records and...


  • Rockville, United States Rockville Cosmetic & Family Dental Center Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Receptionist to join our team. As the first point of contact for our company, the ideal candidate must have excellent communication skills and be able to multitask in a fast-paced environment.Duties:-Answering and directing phone calls using a multi-line phone system - Greeting and directing visitors...


  • Rockville Centre, New York, United States Rockville Centre for Dentistry Full time

    Overview:   Our esteemed multi-specialty dental practice, Rockville Centre for Dentistry, is searching for a Front Desk Associate to join our team! The best individual for this role is a team player who has strong multitasking abilities and thrives in a busy, fast-paced environment. If this sounds like you, submit your application today, noting your...


  • Rockville, United States State of Maryland Full time

    **Introduction**: **GRADE**: ASTD6 **LOCATION OF POSITION**: MDH-John L Gildner RICA 15000 Broschart Rd Rockville, MD 20850 **POSITION DUTIES**: This position will provide the best possible patient care and education to all students and their families by attending to the duties of the receptionist and switchboard area. Many interactions begin and end...