Claims Representative

1 month ago


Cincinnati, United States Great American Insurance Group Full time

Great American's focus on the trucking industry started in the early 1990s with the development of a trucking physical damage policy. Backed by the financial strength of the Company, but solely built and focused on the trucking industry, the Trucking Division has grown to be a leader in providing best-in-class truck insurance products to independent contractors.


Great American's Trucking Division provides the products and services needed by the long-haul trucking industry, particularly independent contractors, to get them back on the road faster.


We are currently seeking a Claims Representative/ Sr. Claims Representative to join our Claims team in our Cincinnati, OH office. Candidates with Auto Liability, Personal Injury Protection, and previous claims experience are encouraged to apply


Benefits Include:

  • Competitive pay rates
  • Medical, dental, and vision plans
  • Excellent 401(k) plan
  • 19 days of paid time off accrued, plus 8 paid holidays per year
  • Employee wellness programs and more


Essential Job Functions and Responsibilities

  • Investigates and maintains claims:
  • Reviews and evaluates coverage and/or liability.
  • Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
  • Participate in affecting settlements/reserves within prescribed limits; submits recommendations to supervisor on cases exceeding personal authority.
  • Ensure that claims payments are issued in a timely and accurate manner.
  • Ensure claims handling is conducted in compliance with applicable statue's, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
  • Conveys information (coverage, decision, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
  • Performs other duties as assigned.



Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Liberal Arts, Business or a related discipline.

Experience: Generally, 1 to 3 years of related experience.


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