Case Manager
1 month ago
Overview:
As a Personal Injury Case Manager based in Richardson, Texas, you will play a crucial role in managing and supporting personal injury cases within a legal setting. Your responsibilities will involve client communication, case coordination, medical records management, and collaboration with legal professionals to ensure the efficient progression of personal injury claims.
Responsibilities:
Client Communication:
- Act as the primary point of contact for clients in Garland, providing updates on case progress and addressing inquiries.
- Gather information from clients regarding the details of their personal injury claims.
- Demonstrate empathy and professionalism in interactions with clients, recognizing the sensitive nature of personal injury cases.
Case Coordination:
- Manage and coordinate all aspects of personal injury cases from inception to resolution.
- Work closely with attorneys and legal staff to develop case strategies and action plans.
- Organize and track case timelines, deadlines, and appointments.
Medical Records Management:
- Obtain and review medical records, police reports, and other relevant documentation.
- Collaborate with medical providers, experts, and investigators to gather necessary information.
- Summarize and organize medical records for attorney review.
Investigation Support:
- Assist in the investigation of personal injury claims by gathering evidence and witness statements.
- Coordinate with law enforcement, insurance adjusters, and other relevant parties.
- Compile and organize evidence for use in legal proceedings.
Settlement Negotiation:
- Collaborate with attorneys to assess the value of personal injury claims.
- Engage in settlement negotiations with insurance companies and opposing parties.
- Communicate settlement offers and updates to clients.
Court Filings and Documentation:
- Prepare and file legal documents related to personal injury cases.
Qualifications:
- Bachelor's degree or equivalent experience in a related field.
- Proven experience in personal injury case management or a similar role.
- Knowledge of personal injury laws, procedures, and regulations.
- Strong organizational and multitasking abilities.
- Excellent communication skills for interactions with clients, legal professionals, and external parties.
- Empathy and professionalism when dealing with clients who may be experiencing physical or emotional distress.
- Familiarity with legal case management software is a plus.
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