Senior Pega Engineer

2 weeks ago

Richardson, United States InRhythm Full time

We’re Looking for a Senior Pega Engineer

Our team is looking for someone who has a passion for developing performant and robust Pega applications while supplying the continued evaluation and advancement of Pega technologies in a given organization.

We’re looking for a natural consultant who can build and maintain relationships in financial and tech environments. The ideal candidate will be a driver of process, accountability, customer engagement, and strategy. This will be driven from a proven ability to plan and execute scalable strategies, superior client management, escalation skills, and the ability to thrive in a fast-paced environment.


At InRhythm, You Will

  • Be responsible for driving the design and implementation of Pega case management systems and business process automation for consumer businesses.
  • Work with stakeholders, call center agents and interfacing teams to build business-critical case management and business process automation applications that will enable us to provide an industry leading user experience.
  • Identify pitfalls ahead of time, raising concerns, and managing expectations with all stakeholders.
  • Facilitate and develop process workflow required to support implementation of engineering solutions.
  • Process model design and development, integrations, and general implementation of Pega components.
  • Create sophisticated, research-based prototypes that showcase the designed solutions to stakeholders, technologists, and users.
  • Provide production support, perform root cause analysis, and address defects.
  • Collaborate with globally located cross functional teams in building customer-centric retail consumer banking products or supporting services.
  • Build trusted partnerships with product managers, vendors, and external partners.
  • Define and break out epics/features for others, while maintaining a sense of the whole picture.
  • Work in a cross-functional agile team to deliver working software incrementally.
  • Help InRhythm’s technology division by collaborating on the interviewing pipeline, mentoring less-experienced engineers, hosting tech talks and workshops, identifying industry trends to discuss, and participating in practice activities.


Requirements

  • 5+ years of professional engineering experience with Pega 7 and Pega 8 platform implementation
  • 2+ years of SQL relational database engineering experience
  • Experience with Pega and Pega Collections features, such as - Activity & Analysis
  • Assistance Program Enrollment (allow customers to enroll in payment plans)
  • Business Process Management (BPM)
  • Case Creation Logic, Case Management Functionality (creating/managing lifecycle of a collections case), Case Prioritization (Agent Productivity)
  • Collections Data Model (i.e. contact, case, assistance program)
  • Communications (triggering calls or chats to customers)
  • Contact Strategy (logic to determine the contact channel for a customer)
  • Decision Strategy Manager (leverage AI and NLP to analyze customer moods)
  • Inbound/Outbound Interaction Setup (searching inbound call or enabling automated popup for dialer calls)
  • Payments Scheduling (processing one-time payments (OTP), procure-to-pay (PTP), or Autopay)
  • Policy Regulations and Controls
  • Rules Process Commander (PRPC)


Must Have:

  • Candidates to have Smart Dispute or chargeback processing experience.


Experience with Pega technical features, such as the following:

  • A/B Testing
  • Agent Experience (UI and screens)
  • Data Persistence (PTP / case depositions / attempts)
  • Functional Logic
  • Live Statistics (progress in a transactional flow)
  • Reporting Feed for Analytics (send feeds to other series)
  • Role Authorization / Authentication (determine access controls for specific user roles)
  • Rules Configuration and Execution (contact strategy)
  • Workflow (case management)


Experience with the following responsibilities:

  • Developing and managing Pega Workflows, User Interfaces, Activities, Utility and Decision rules
  • Using APIs to integrate the Pega platform with other micro-services
  • Working with Web Services including REST or SOAP
  • Building integrations using Pega Rules Process Commander (PRPC)
  • Designing integration components using Pega Frameworks
  • Performance Tuning including Performance Analyzer (PAL), Log Analyzer, DB Tracer or Preflight
  • Working on projects using Agile Methodology
  • Designing, developing, integrating and testing Pega's customer decision hub framework applications to support implementations for different lines of businesses.
  • Working on Pega Business Intelligence Exchange (BIX) data extraction for analytical reporting
  • Migrating between major Pega versions


Certifications:

  • Recent certifications for one of the following:
  • Pega Certified System Architect (CSA)
  • Pega Certified Senior System Architect (CSSA)
  • Pega Certified Lead System Architect
  • Pega CPM Architect (CCA)
  • Pega Certified Customer Service System Architect
  • Pega Certified User Interface Specialist
  • Pega Certified Decisioning Consultant


Why Work at InRhythm?

People at InRhythm are entrepreneurs and innovators at heart and problem solvers who find new ways to overcome challenges. InRhythm continues to evolve and grow – and is now prepared to accelerate “scale” with the addition of this role to our community.


At InRhythm we believe in building a better workplace. When you join our team, you can expect a number of work/life benefits:

  • Comprehensive and customizable Medical, Dental, and Vision Plans
  • 401(k) Matching
  • Paid Parental Leave
  • Scalable PTO
  • Reimbursements for personalized birthday experiences
  • Social and Flexible Work Environment
  • Weekly Happy Hours and Cultural Events to get to know your team
  • Media Streaming, Book, and Fitness Allowances

  • Senior Pega Engineer

    2 weeks ago

    Richardson, United States InRhythm Full time

    We’re Looking for a Senior Pega EngineerOur team is looking for someone who has a passion for developing performant and robust Pega applications while supplying the continued evaluation and advancement of Pega technologies in a given organization.We’re looking for a natural consultant who can build and maintain relationships in financial and tech...

  • Senior Pega Engineer

    2 weeks ago

    Richardson, United States InRhythm Full time

    We’re Looking for a Senior Pega EngineerOur team is looking for someone who has a passion for developing performant and robust Pega applications while supplying the continued evaluation and advancement of Pega technologies in a given organization.We’re looking for a natural consultant who can build and maintain relationships in financial and tech...

  • Senior Product Engineer

    1 week ago

    Richardson, United States ON Semiconductor Full time

    Senior Product/ Test Engineer This position offers a great opportunity to work on industry leading semiconductor devices, targeted for broad applications in Automotive and Industrial markets. In this role, youll be a member of Cost Entitlement and S Product Engineer, Engineer, Product, Senior, Technology

  • Senior Engineer

    1 week ago

    Richardson, United States Geico - Government Employees Insurance Company Full time

    GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low-latency platforms and applications. You will help drive our insurance business transformation as we redefine experience for our customers. At GEICO the DevOps, Data Engineer, DevOps Engineer, Platform Engineer, Infrastructure Engineer, Senior, Technology,...

  • Senior Systems Test Engineer

    1 week ago

    Richardson, United States Raytheon Technologies Corporation Full time

    Date Posted:2024-05-20 Country:United States of America. Location:TX 234: Richardson 1717 City. Line 1717 East City. Line Drive Building C 17, Richardson, TX, 75082 USA - Position Role Type:Onsite. TOP SECRET SCI CLEARANCE WITH POLY REQUIRED At Ray Test Engineer, Systems, Engineer, Senior, Manufacturing, Technology, Development, Integration

  • Senior Mechanical Engineer

    6 days ago

    Richardson, United States TAI Engineering Full time

    Looking for variety and technical challenges? We're searching for a forward-thinking Senior Mechanical Engineer to lead a wide range of projects across life sciences, mission-critical, commercial, and industrial sectors. This is no ordinary engineering role - you'll be the mastermind behind groundbreaking designs, a technical expert who inspires innovation,...

  • Senior Site Reliability Engineer

    1 week ago

    Richardson, United States Epsilon Full time

    Senior Auditor, Internal Audit (Technology) GXO Logistics Charlotte, NC 28202 posted 03/25/2024 More... front runner Computer Science & Technology Education Teacher - ONE YEAR POSITION Milton Hershey School Hershey, PA 17033 posted yesterday More... front runner Senior Developer - Information Technology United Airlines CO posted 11/21/2023 More... Sr...

  • Senior Mechanical Engineer

    2 weeks ago

    Richardson, United States TAI Engineering Full time

    Looking for variety and technical challenges? We're searching for a forward-thinking Senior Mechanical Engineer to lead a wide range of projects across life sciences, mission-critical, commercial, and industrial sectors. This is no ordinary engineering role - you'll be the mastermind behind groundbreaking designs, a technical expert who inspires innovation,...

  • Senior Software Engineer

    2 weeks ago

    Richardson, United States Trispoke Managed Services Pvt. Ltd. Full time

    Job Title: Senior Software Engineer Job Duration: 9+ months Contract on W2 Job Location: Richardson, TX 75081 (3 Days Onsite, 2 Days Remote) Role Overview: We’re looking for a senior software engineer to help expand our existing platforms and develop new features and products. Our small, fast-paced teams are responsible for creating innovative software...

  • Senior Human Factors Engineer

    3 weeks ago

    Richardson, United States Raytheon Technologies Corporation Full time

    Support design and development teams to develop, assess, and verify human factors related requirements for mission-critical systems Work with industry standards, handbooks, and guidance such as MIL-STD-1472 (DoD Design Criteria Human Engineering) and Engineer, Senior, Systems, Manufacturing, Technology, Program

  • Senior Java Engineer

    2 weeks ago

    Richardson, United States Geico - Government Employees Insurance Company Full time

    Design, and build scalable, resilient distributed systems. - Build product definition and leverage your technical skills to drive towards the right solution. - Engage in cross-functional collaboration throughout the entire software lifecycle. - Lead Engineer, Java, Cloud Architect, Remote, Senior, Operations, Technology, Insurance

  • Senior Optical Transport Engineer

    7 days ago

    Richardson, United States NextGen | GTA: A Kelly Telecom Company Full time

    We are looking for a Senior Optical Transport Engineer- Richardson TXOnly W2 CandidatesNo C2C candidatesWhat will you do as Senior Optical Transport Engineer:Responsible for the ordering, coordination, implementation, and close out of the front haul (FH) , mid-haul (MF), and long-haul (LH) transport circuits within a given Market.Assist with the development...

  • Senior Optical Transport Engineer

    6 days ago

    Richardson, United States NextGen | GTA: A Kelly Telecom Company Full time

    We are looking for a Senior Optical Transport Engineer- Richardson TXOnly W2 CandidatesNo C2C candidatesWhat will you do as Senior Optical Transport Engineer:Responsible for the ordering, coordination, implementation, and close out of the front haul (FH) , mid-haul (MF), and long-haul (LH) transport circuits within a given Market.Assist with the development...

  • Senior Software Engineer

    6 days ago

    Richardson, United States NICE Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Senior Software Engineer Nice Systems is...

  • Systems Engineer III

    21 hours ago

    Richardson, United States University of Texas at Dallas Full time

    Posting Details Posting Details Posting Number S05453P Position Title Systems Engineer III - Senior Infrastructure Engineer Functional Title Department Information Technology-Enterprise Tech. Innovation & Serv Salary Range Dependent on Qualfications Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if...

  • Systems Engineer III

    5 days ago

    Richardson, United States University of Texas at Dallas Full time

    Posting Details Posting Details Posting Number S05453P Position Title Systems Engineer III - Senior Infrastructure Engineer Functional TitleDepartment Information Technology-Enterprise Tech. Innovation & Serv Salary Range Dependent on Qualfications Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if...

  • Senior Cybersecurity Engineer

    2 weeks ago

    Richardson, United States Yasmesoft, Inc. Full time

    Sr. Cybersecurity EngineerRichardson TX (HYBRID MODEL)Client is looking for Local candidates onlyContract to Hire Role Role Overview:o We re looking for a dynamic and highly motivated Sr. Cybersecurity Engineer that is seeking a position with the global leader in commercial real estate services. This position is within our Global Cyber Security Office with...

  • Systems Engineer III – Senior Infrastructure Engineer

    7 days ago

    Richardson, United States UT Dallas Full time

    We are seeking a driven and talented Systems Engineer III who will work as our Senior Infrastructure Engineer to join a dynamic team with a wide breadth of technical knowledge. This position will play a pivotal part in the University's Enterprise Cloud & Infrastructure Services managing complete asset management cycles from data center readiness to system...

  • Senior Principal Analog Design Engineer

    7 days ago

    Richardson, United States Nexperia Full time

    Job Title: Senior Principal Analog Design Engineer with PMIC Experience Job Summary: We are seeking a talented and experienced Analog Design Engineer with expertise in Power Management Integrated Circuit (PMIC) design, as well as experience in areas such as energy harvesting, charging, protection, data converters, power efficiency, miniaturization, telecom,...

  • Principal/Senior iOS Mobile App Engineer

    2 weeks ago

    Richardson, United States Korn Ferry Full time

    We have partnered with a global leading pharmacy client in their search for a Principal iOS Application Engineer to build a new customer-facing health and pharmacy application.ResponsibilitiesTechnical Leadership and Strategy: Lead the technical vision and strategy for iOS applications, driving solutions for complex problems. Serve as an executive technical...