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Child Protective Investigator
1 month ago
Job Overview
Position Title: - Child Protective Investigator
Work Location: Remote, with field visits required.
Target Start Date: 07/22/2024, with alternative start dates of 08/12 and 08/26 if necessary.
Shift: 8 AM - 5 PM, Monday through Friday. Potential weekend work during hurricane season.
Potential to Extend: Yes.
Job Responsibilities
- Provide care management for a caseload of 100 members, focusing on children in foster care, adopted from foster care, or in extended foster care.
- Assess healthcare needs, refer to health plan providers, educate on benefits, and provide community resources to address social determinants of health.
- Perform home visits, group home/hospital visits, and attend community/agency meetings.
- Document all activities in an electronic health record, including outreach notes, assessments, and care plans.
Performance Expectations
- Compliance with care management policies and documentation standards.
- Monthly audits to ensure compliance.
First Day Overview
- The first day will involve setting up the computer, completing onboarding tasks, reviewing the training schedule, and meeting the training team. The onboarding process lasts four weeks.
Required Experience:
- Pediatric case management experience.
- Experience in connecting families/children to local resources for services like employment, housing, independent living, justice, foster care, etc.
- Preferred Experience:
- Health plan experience.
- Experience in foster care and/or adoption.
- Education: Bachelor's Degree required.
- Software Skills: Proficiency in Microsoft Office (Outlook, Word, Excel).
Interview Process
- Panel interviews with two interviewers, each lasting 30 minutes.
- Preference for an all-day interview blitz from 9 AM to 5 PM with a one-hour lunch break.
Internal/External Collaboration
- Internal: Sunshine Health Care Management Department, Utilization Management, Medical Directors, Provider Engagement.
- External: Community-Based Care agencies, Managing Entities, DCF, Agency for Healthcare Administration, Providers.
What previous job titles or background will work in this role?
- Dependency Case Manager
- Child Protective Investigator
- Resource Specialist
- DCF Navigator
- Adoption Case Manager
- Targeted Case Manager
- Community Agency Worker