Business System Analyst

6 days ago


Vancouver, United States CorSource Full time

About the Role

We are seeking a detail-oriented Business Process & Compliance Specialist to support and enhance systems change management processes and ensure compliance with organizational and regulatory standards. In this role, you will play a critical part in developing and maintaining processes, procedures, and tools that align with NERC CIP, NIST/FISMA, and other industry regulations, while fostering continuous improvement across the organization.


Key Responsibilities

Process & Change Management

  • Review and validate configuration management policies and procedures to ensure requirements traceability and compliance.
  • Serve as a point of contact and subject matter expert for process and configuration management efforts.
  • Develop, document, and roll out new processes and procedures, incorporating automation where possible.
  • Draft communications, guides, and training materials to support compliance and process changes.
  • Facilitate meetings, prepare presentations, and conduct training sessions as needed.

Regulatory Compliance

  • Develop and document compliance-related processes aligned with NERC CIP and NIST/FISMA standards.
  • Draft training materials, job aids, and compliance reports to support audit requirements.
  • Provide quality assurance and facilitate compliance audits, including preparing evidence and artifacts.

Technical Support & Tools

  • Manage Jira administration and ticket tracking in a DevOps environment.
  • Track tasks and issues using Atlassian or similar tools.
  • Recommend and present process improvement strategies, supported by thorough analysis.

Records & Documentation

  • Maintain official records in alignment with compliance standards, ensuring accuracy for audits.
  • Share documents only with authorized personnel following Information Security protocols.

Required Qualifications

Education:

  • Bachelor’s degree in computer/information technology, business systems, engineering, or a related field preferred.

Experience Equivalents:

  • 5+ years with a Bachelor’s degree.
  • 7+ years with an Associate’s degree.
  • 9+ years without a degree or with unrelated degrees.

Technical Expertise:

  • 1+ year of experience in the software development lifecycle in high-availability environments.
  • Experience in DevOps using Atlassian or similar tools.
  • Familiarity with change and configuration management systems.


Preferred Qualifications

  • 1+ year of experience in utility control center environments.
  • Experience supporting compliance or audits for NIST/FISMA and NERC CIP.
  • Hands-on experience with process development and implementation.
  • Knowledge of high-availability environments and security standards.


Additional Requirements:

  • Citizenship: U.S. Citizenship is required to meet client-specific requirements.
  • Location: Candidates must be able to work onsite or in a hybrid arrangement in Vancouver, WA.
  • Employment Type: Open to direct hire or W-2 contract arrangements. (Please note that Corp-to-Corp arrangements are not supported.)



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