Business System Analyst
6 days ago
About the Role
We are seeking a detail-oriented Business Process & Compliance Specialist to support and enhance systems change management processes and ensure compliance with organizational and regulatory standards. In this role, you will play a critical part in developing and maintaining processes, procedures, and tools that align with NERC CIP, NIST/FISMA, and other industry regulations, while fostering continuous improvement across the organization.
Key Responsibilities
Process & Change Management
- Review and validate configuration management policies and procedures to ensure requirements traceability and compliance.
- Serve as a point of contact and subject matter expert for process and configuration management efforts.
- Develop, document, and roll out new processes and procedures, incorporating automation where possible.
- Draft communications, guides, and training materials to support compliance and process changes.
- Facilitate meetings, prepare presentations, and conduct training sessions as needed.
Regulatory Compliance
- Develop and document compliance-related processes aligned with NERC CIP and NIST/FISMA standards.
- Draft training materials, job aids, and compliance reports to support audit requirements.
- Provide quality assurance and facilitate compliance audits, including preparing evidence and artifacts.
Technical Support & Tools
- Manage Jira administration and ticket tracking in a DevOps environment.
- Track tasks and issues using Atlassian or similar tools.
- Recommend and present process improvement strategies, supported by thorough analysis.
Records & Documentation
- Maintain official records in alignment with compliance standards, ensuring accuracy for audits.
- Share documents only with authorized personnel following Information Security protocols.
Required Qualifications
Education:
- Bachelor’s degree in computer/information technology, business systems, engineering, or a related field preferred.
Experience Equivalents:
- 5+ years with a Bachelor’s degree.
- 7+ years with an Associate’s degree.
- 9+ years without a degree or with unrelated degrees.
Technical Expertise:
- 1+ year of experience in the software development lifecycle in high-availability environments.
- Experience in DevOps using Atlassian or similar tools.
- Familiarity with change and configuration management systems.
Preferred Qualifications
- 1+ year of experience in utility control center environments.
- Experience supporting compliance or audits for NIST/FISMA and NERC CIP.
- Hands-on experience with process development and implementation.
- Knowledge of high-availability environments and security standards.
Additional Requirements:
- Citizenship: U.S. Citizenship is required to meet client-specific requirements.
- Location: Candidates must be able to work onsite or in a hybrid arrangement in Vancouver, WA.
- Employment Type: Open to direct hire or W-2 contract arrangements. (Please note that Corp-to-Corp arrangements are not supported.)
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