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Audio-Visual Technician

2 months ago

Washington, United States Vision Technologies Full time

We are seeking an Audio-Visual Technician who will be a critical member of a U.S.-based global systems integrator providing technology solutions and services for commercial and government clients. This is a full-time permanent role supporting one of our programs in Washington, DC.


This position will provide design, installation, maintenance and emergency repair services for all audio-visual (AV) equipment for a government customer.


Specific responsibilities include but are not limited to:

  • Provides customer support in defining and implementing the necessary solutions to customer problems with work-processes and tools which address those problems.
  • The capacity to progressively link, test, and modify as necessary the customer’s system and service components that interface with the equipment and services and support systems provided by contractors and other customers and merge their respective functional characteristics into comprehensive, interoperable systems.


Required Skills and Qualifications

  • Possess 1-2 years audiovisual installation experience
  • Familiar with Crestron/AMX control systems as well as Polycom VTC platforms
  • Must be available for travel as needed
  • Must have reliable transportation for daily work, direct reporting in Washington DC, Maryland, and Northern Virginia metro area
  • Experience with audiovisual system setup and troubleshooting
  • Device installation
  • Relevant experience as an on-site support technician, front-line help desk technician, or field technician - preferred
  • Manufacturer training such as Extron, Crestron, Biamp, Polycom, Cisco - a plus
  • Other duties as assigned


Knowledge, Skills, and Abilities

  • Excellent customer service skills
  • Ability to lift 75lbs
  • Troubleshooting skills
  • General computer skills


Education / Certifications

Bachelor’s Degree from an accredited university


Work Authorization

Must be a US Citizen with the ability to obtain a Public Trust clearance


Background & Drug Screening Conditions

  • Must pass a criminal background investigation
  • Must pass a 4-panel Drug Test


Additional Perks/Benefits

  • Paid Time Off & Holidays
  • 401K with Company Matching
  • Tuition & Training Reimbursement
  • Birthday off with pay
  • Leadership Development Training