Training Administrator

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Norwood, United States Randstad USA Full time

We are seeking a detail-oriented and highly organized Learning Management System (LMS) Administrator to support our Good Manufacturing Practice (GMP) operations. The ideal candidate will be responsible for managing and maintaining our LMS to ensure compliance with GMP standards. The LMS Administrator will be instrumental in giving LMS credit, inputting training extensions, creating training classes, and monitoring the LMS and training service tickets.


Key Responsibilities of the Position:

  • Administer and maintain the LMS to ensure it meets the needs of the organization and complies with GMP standards.
  • Grant LMS credit to employees upon successful completion of training sessions and assessments.
  • Input training extensions in the LMS for employees as required, ensuring accurate tracking of training deadlines.
  • Create and schedule training classes within the LMS, including setting up course materials, assessments, and participant lists.
  • Monitor the LMS for functionality, user accessibility, and course effectiveness, making adjustments as necessary.
  • Address and resolve LMS and training service tickets in a timely manner, providing support to users experiencing issues or having requests.
  • Collaborate with department heads and trainers to ensure training materials are up-to-date and in alignment with GMP requirements.
  • Generate and analyze reports on LMS usage, training completion, and compliance to provide insights to management.
  • Maintain records of training activities and employee progress, ensuring documentation is audit-ready for GMP compliance.
  • In partnership with Training Specialists create/revise training curriculum in LMS to ensure accuracy for and relevancy for GMP employees
  • Execute tasks precisely as defined in internal guiding documents including but not limited to standard operating procedures (SOPs) and work instructions.
  • Follow Good Documentation Practices and Data Integrity requirements to ensure data, documentation, and records are completed and maintained for use by the business and available to support audits or inspections.


Required Background:

  • Bachelor’s degree in Education, Information Technology, or related field, or minimum of 5 years work experience in a GMP regulated manufacturing environment.
  • Minimum of 2 years of experience in LMS administration or a similar role, preferably in a GMP-regulated environment (biotechnology/biopharmaceutical industry, medical device industry or related field); experience in Quality Assurance and/or Training preferred
  • Proficiency in LMS platforms and understanding of GMP standards and requirements.
  • Excellent organizational skills and attention to detail.
  • Strong communication and interpersonal skills to interact with employees at all levels.
  • Ability to work independently and manage multiple tasks and projects simultaneously.
  • Proficient in Microsoft Office and other relevant software.
  • Experience with troubleshooting and resolving technical issues.

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