Product Owner

4 weeks ago

Orlando, United States Optomi Full time

Optomi, in partnership with a leader in immersive digital experiences, is seeking a talented Product Owner for a position in Orlando, FL. We are responsible for the end-to-end digital experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business, which includes Room and Tickets eCommerce and products.

What the Right Candidate Will Enjoy:

  • Working at the forefront of digital innovation within a renowned entertainment company
  • Collaborating with interdisciplinary teams to bring imaginative digital experiences to life
  • Remote Flexibility

Experience of the Right Candidate:

  • Minimum 3+ years of experience working in the online industry as a business analyst, product analyst or similar role.
  • Proven ability working with SQL, Snowflake, and Tableau.
  • Experience working with AI or Machine Learning.
  • Effectively provide overall leadership across multiple teams, while working collaboratively to delivery with quality on time.
  • Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative.
  • Experience with technical, user, and business issues in a fast-paced online organization.
  • Experience working with tools, systems and processes that support go-to-market delivery and triage of content, data configuration, and service integration.
  • Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level.
  • Possesses analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases.
  • Proven ability to collaborate with and achieve results through others, plus the ability to build strong and balanced relationships, and the capability to interact within all levels of the organization.
  • Comfortable working with bi-coastal and international teams.

Responsibilities of the Right Candidate:

  • Champion the digital Guest experience, advocating on the Guest's behalf, and working diligently to build an outstanding experience for guests.
  • Ensures appropriate delivery of product requirements across the development lifecycle, including partnering with design and technology teams to ensure the visual design, content strategy, copywriting and development align to the strategic vision.
  • Supports the ongoing Guest and Cast experience by working with data and analytics, monitoring product performance, supporting A/B tests and recommending opportunities to enhance the mobile apps and websites.
  • Support with delivery and ongoing maintenance, which may include product build, content configuration and on call collaboration to ensure successful uptime of the digital experience as needed.
  • Responsible for understanding and executing the digital product strategy for digital product experience(s) for Guest or Cast
  • Translates the digital strategy into clearly prioritized user stories, business requirements and other product documentation including acceptance criteria and test cases.
  • Leads and maintains feature development and backlog, attending daily scrums to help drive priority decisions and remove roadblocks.
  • Assists with ad hoc data analysis and visualization to measure impact of features, identify usage patterns and issues to improve the Guest experience.

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