Residential Site Director

1 month ago


New York, United States PGCMH Full time

JOB DESCRIPTION

TITLE: PROGRAM DIRECTOR

DEPARTMENT: RESIDENTIAL DIVISION


JOB SCOPE:


The Program Director is a Senior Manager with responsible for maintaining a residence in

compliance with applicable regulatory standards set forth by the NYS Office of Mental Health,

NYC Department of Health and Mental Hygiene, NYC Department of Homeless Services, and or

the United States Department of Housing and Development. Major areas of responsibility include ensuring quality case management and care for all residents, maintaining comprehensive case records, providing leadership and supervision of direct care staff, oversight of the maintenance operations of the facilities, responding to crises, and administrative reporting. The Program Director is responsible for the clinical, operational, and financial functions of the residence.


ESSENTIAL FUNCTIONS:


• Oversees all social/clinical services and building operations. Directly supervises program

staff and shared clinical/program services staff. Remains in contact with on-duty staff by

cell phone 24 hours per day.

• Conducts weekly (or as needed) individual supervision meetings with each Residential Counselor or Case Manager, and Front Desk Counselors.

• Responsible for hiring all program staff.

• Ensures that residents follow appropriate psychiatric and medical plans; approves individual service plans for each resident. Integrates services of the Health Care Coordinator with other program and case management services.

• Maintains case records in accordance with regulatory requirements; reviews individual

case records and signs off as indicated; approves admission and discharge summaries.

• Ensures that counselors’ paperwork is completed in a timely and thorough manner.

• Conducts and participates in case conferences

• Designs and implements a quality assurance and utilization review plan for the Residence; monitors compliance and reports regularly to the Regional Director on the status of compliance efforts.

• Reports all untoward incidents and directs follow-up of incidents.

• Investigate and address resident complaints and grievances.

• Prepare written correspondence and notifications on resident related issues.

• Keep PCMH Administrators and Managers aware of significant events and issues within the facility.

• Conducts internal audits of clinical case records, financial records, and all other program

documentation to ensure compliance with city, state, and federal regulations. Responsible

for maintaining all facility licenses, accreditation and certifications.

• Monitors compliance with all applicable safety and health code requirements.

• Maintains productive working relationships with provider groups and referral sources.

• Adheres, and facilitates adherence of all staff, to personnel and residential policies and

procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the

Residential Policies & Procedures Manual.

• Conducts in-service training on a regular basis and ensures that all case managers and

counselors are properly trained in counseling techniques, emergency procedures and crisis

intervention. Ensures that all staff receives first aid training, and that case managers/counselors have all required credentials on file.

• Works in collaboration with Property Manager to ensure residents are meeting their leasing and rent obligations to maintain housing.

• Works in collaboration with Facility Management to ensure the safety and upkeep of the

building.

• Responsible for monitoring spending and documentation of petty cash.

• Where applicable, helps to ensure compliance with LIHTC regulatory requirements,

including working with residents to obtain required documentation.

• Performs other duties, consistent with the goals and objectives of the program, as assigned

by the Regional Director, or Director of Residential Services.


KNOWLEDGE:

• Paycom

• Microsoft Office

• Foothold AWARDS

• NYS OMH Licensed Housing Regulations, NYS OMH Supported Housing Guidelines,

and/or NYC DOHMH Supported Housing Standards.


EDUCATION AND EXPERIENCE:

• Minimum of a Master’s Degree in a Mental Health discipline or related field is required in

Licensed Housing. Minimum of a Bachelor’s Degree in a Mental Health discipline or

related field with 5 years related experience for Supported Housing required.

• Computer literate with knowledge of Microsoft Office, spreadsheets, and publishing

software.

• Minimum five (5) years residential management experience in the mental health field.


WORK ENVIRONMENT:

This position operates in an agency Residential Facility. The position requires regular entry into

personal residential units. The position uses standardized office equipment such as phones,

computers, fax machines, and copiers.



  • new york city, United States PGCMH Full time

    JOB DESCRIPTIONTITLE: PROGRAM DIRECTORDEPARTMENT: RESIDENTIAL DIVISIONJOB SCOPE:The Program Director is a Senior Manager with responsible for maintaining a residence incompliance with applicable regulatory standards set forth by the NYS Office of Mental Health,NYC Department of Health and Mental Hygiene, NYC Department of Homeless Services, and orthe United...


  • New York, New York, United States Akam Associates Inc Full time

    Job OverviewAt Akam Associates Inc., we are seeking a highly skilled Site Operations Director to oversee the daily operations of our residential condominium and cooperative properties in New York City.


  • New York, United States Executive Recruiters Full time

    Job DescriptionJob DescriptionCurrently seeking a Site Supervisor for a high-end residential general contractor based in and doing work mainly in Manhattan. The ideal candidate will possess 3 + years of NYC site supervisor experience and preferably have a few of those years in NYC luxury residential experience.Responsibilities of the Site Supervisor - High...


  • New York, New York, United States PGCMH Full time

    About the RoleThis position is responsible for overseeing a residential site, ensuring compliance with regulatory standards and maintaining quality care for residents. The ideal candidate will have experience in residential management and be knowledgeable about mental health regulations.Key ResponsibilitiesEnsure the residence maintains compliance with...


  • new york city, United States PGCMH Full time

    JOB DESCRIPTIONTITLE: PROGRAM DIRECTORDEPARTMENT: RESIDENTIAL DIVISIONJOB SCOPE:The Program Director is a Senior Manager with responsible for maintaining a residence incompliance with applicable regulatory standards set forth by the NYS Office of Mental Health,NYC Department of Health and Mental Hygiene, NYC Department of Homeless Services, and orthe United...

  • Site Director

    1 month ago


    New York, United States Cherokee Federal Full time

    Site Director Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need. The Site Director will oversee the entire Case Work operation and will serve as the main liaison with the New...


  • New York, United States Manhattan University Full time

    About the PositionThe Director of Residential Experience at Manhattan University is a key leadership role responsible for creating a welcoming, educational, and safe environment for students to live and learn. This position oversees the general oversight and implementation of processes and procedures that foster a sense of community and support student...


  • New York, United States Piper Companies Full time

    Piper Companies is looking for a Director, Site Engagement to join a leading specialty care company for an onsite/travel-based role based in the NJ/NY/CT/PA areas. The Director, Site Engagement will be responsible for traveling approximately 75% of the time to support in full revenue cycles.Responsibilities for the Director, Site Engagement:·Act as Revenue...


  • New York, United States Piper Companies Full time

    Piper Companies is looking for a Director, Site Engagement to join a leading specialty care company for an onsite/travel-based role based in the NJ/NY/CT/PA areas . The Director, Site Engagement will be responsible for traveling approximately 75% of the time to support in full revenue cycles . Responsibilities for the Director, Site Engagement: ...


  • New York, United States ADAPT Community Network Full time

    ADAPT Community NetworkWe are a leading provider of services to individuals with developmental disabilities.Job Summary:The Director of Residential Program Services will be responsible for overseeing the daily operations of our residential facilities.About the Role:Leadership: Direct and manage staff to ensure the highest level of care and safety for...


  • New York, New York, United States Michael Page Full time

    Project Manager - Residential ConstructionWe are seeking a seasoned Construction Superintendent to lead our high-profile residential construction projects in the New York City area. This is an excellent opportunity for a skilled professional to join our expanding team and contribute to our company's continued growth.About Our CompanyMPI, a well-established...


  • New York, New York, United States Cherokee Federal Full time

    Oversee Residential Operations as a Shift SupervisorWe are seeking a highly skilled Residential Aide Shift Supervisor to lead our residential team. This key role plays a vital part in ensuring the smooth operation of our facilities, overseeing the day-to-day activities of residential aides and coordinating with staff, residents, and management to achieve...


  • New York, New York, United States BrandEd Holdings LLC Full time

    Residential Hall DirectorAre you a passionate and experienced residential education professional looking for a leadership opportunity? We are seeking a highly skilled Residence Hall Director to join our team at BrandEd Holdings LLC.About UsBrandEd is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment...


  • New York, New York, United States Michael Page Full time

    Director of Construction OpportunityWe are seeking a seasoned Director of Construction to lead our high-end residential construction projects in New York. As a key member of our team, you will be responsible for overseeing project execution, managing teams, and ensuring client satisfaction.About the Role:Lead high-end residential construction projects from...


  • New York, New York, United States WCS Healthcare Partners Full time

    WCS Healthcare Partners is seeking an experienced Nurse Director to lead our nursing operations in Queens, New York. The successful candidate will oversee a team of nurses and ensure the delivery of high-quality healthcare services to individuals with intellectual and developmental disabilities.About the Role:This 13-week contract position offers a unique...


  • New York, United States ADAPT Community Network Full time

    Job OverviewWe are seeking an experienced Residential Program Director to lead our residential facilities in New York City. This is a challenging yet rewarding role that requires strong leadership and organizational skills.About the RoleThe successful candidate will be responsible for directing one or more of our residential facilities, ensuring the safety...


  • New York, New York, United States The Jewish Board Full time

    We are seeking a highly skilled and compassionate individual to fill the role of Director of Residential Programs at The Jewish Board. This position requires a strong background in housing and supportive housing programs, excellent supervision skills, and the ability to motivate staff. The successful candidate will have a minimum of five years' experience...


  • New York, New York, United States Shake Shack Full time

    About the RoleWe are seeking a highly skilled and experienced Site Development Director to join our team at Shake Shack.About UsShake Shack is a modern day 'roadside' burger stand that has been serving high-quality, burgers, hot dogs, crispy crinkle-cut fries, shakes, and frozen custard since 2004. Our commitment to serving only the highest quality...


  • New York, United States Cherokee Federal Full time

    Job DescriptionJob DescriptionResidential Aide Shift SupervisorPlease Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.The Residential Aide Shift Supervisor plays a vital role in...


  • New York, New York, United States Akam Associates Inc Full time

    Job OverviewThe Property Management Director will oversee the daily operations of a 500-unit Cooperative, collaborating closely with the Board of Directors and homeowners. Key responsibilities include preparing and implementing strategic plans, managing budgets, and developing strong relationships with stakeholders.Main Responsibilities:Manage all business,...