Desktop Support Technician

3 days ago


Miami, United States Apex Systems Full time

Apex Systems is looking to hire a Desktop Support Technician in Miami, FL. This person must work onsite at the clients location. The hiring manager is looking for someone who has experience with Linux OS, troubleshooting network issues, installing software and hardware imaging. If you are interested in the role please apply directly.



Position: Desktop Support Technician

Rate: 25-32/hr

Length: 12+ Month Contract – Highly likely to extend

Location: Miami, FL



POSITION DESCRIPTION:

As an Desktop Support Technician, you will be responsible for setup, debugging & troubleshooting of Computer equipment and software configurations of medical devices. You will assist the software engineering processes for testing. You will manage the software development/engineering lab and Server room to maintain the software/hard configuration as per specifications. You will create software Images/media from the Cloud and Install them on the computers using Linux operating systems.



MUST HAVES:

  • Computer software and hardware imaging
  • Troubleshooting experience within Linux OS
  • Networking – Logging into the network, permissions, servers, troubleshooting, etc.
  • Great attitude to get things done – self starter



RESPONSIBILITIES (include but are not limited to):

  • Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.
  • Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).
  • Provide technical support for the R&D engineering group including setup, debugging & troubleshooting new devices/servers and processes, tooling support.
  • Assist, prepare, develop, and implement documentation, including work instructions, standard operating procedures, technical reports, change requests, and formal test protocols and reports.
  • Generate purchase orders, coordinate orders and deliveries with vendors, Inventory management, shipping & receiving computer equipment, preparing commercial invoices, and liaising with internal Customs specialists.
  • Maintaining equipment records and daily work logs



REQUIRED SKILLS, ABILITIES, AND QUALIFICATIONS:

  • Associate degree or higher in some form of technical field is preferred.
  • 3 to 5 years of technician experience in a Computer/Electronics
  • Understanding of configuration management systems and large-scale software development.
  • Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control)
  • Experience with virtualization technologies (e.g., VMware, Hyper-V)
  • Knowledge of Networking
  • Strong communication skills, both written and verbal.
  • Ability to handle multiple, competing priorities in a continuously changing environment.


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