Systems Analyst with Case Management experience

2 months ago

Dallas, United States Compunnel Inc. Full time

Please find the position details below:


Job Title: Systems Analyst with ServiceNow or Salesforce Case Management Experience

Location: Westlake TX ( Hybrid)

Hybrid Schedule: 2 weeks onsite , 2 weeks remote

Duration: 12 Months Contract with possibility of extension or convert to permanent.

Interview: 2 rounds



Special Instructions:

1.) What does team do: They manage technology needs of ’Human Resources aligned with associates’ lifecycle. Our focus is to transform and consolidate platforms will provide associates, managers, and BU functions a consistent experience while enhancing existing capabilities.





Top Skills:


Strong Systems Analyst experience standing up applications from scratch

ServiceNow or Case Management experience

Rest API and SQL experience




The Expertise we’re looking for

  • Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
  • 9+ years systems analysis experience; related work in software solutions definition/development is required.
  • Confirmed experience with systems development methodologies and formal documentation processes.
  • Agile/Scrum experience is required.
  • Application/data analysis skills including querying and analyzing data.
  • Experience with Case Management tools like ServiceNow or SalesForce is preferred.
  • Experience working in HR domain is a bonus.





The Skills You Bring

  • A technical problem solver comfortable working in a sophisticated and fast-paced environment.
  • You are proactive, with a strong desire to learn and contribute to a highly functioning team.
  • You can efficiently multi-task and work towards issue resolution in a timely manner.
  • Strong analytical, facilitation and communication skills including written, verbal, and technology illustrations.
  • Capacity to quickly understand and incorporate new technologies.
  • Capable of articulating a business problem/requirement in technology terms.
  • Outstanding collaborator and consensus builder.
  • Results-oriented problem solver comfortable accepting change.
  • You mentor other team members.
  • Demonstrable understanding of software lifecycle.

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