Business Systems Analyst

6 months ago

Dallas, United States Koch Global Services Full time

Your Job

The Koch Capability Transformation Team within Koch Global Services (KGS) is seeking a Business Systems Analyst to join our product team to support leveraged, enterprise Order to Cash (OTC) Electronic Invoicing (e-Invoicing) capabilities and projects. You will be responsible for supporting enterprise applications and related technologies for e-Invoicing. You will also provide support for new application implementations/projects, identify consumer experience process enhancements, and identify ways to improve and automate processes.

Our Team

The Koch Capability Enterprise Applications team is a product centric organization that is aligned to Koch’s key business areas. The Finance Technology team provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms, including Source to Pay, Order to Cash, Record to Report, and Treasury.As a preferred partner, we focus on people, processes, technology, and data to drive transformation. Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.

What You Will Do

Develop detailed knowledge and understanding of the e-Invoicing business process. Partner with product team, global customers, vendors, third party consultants, and IT teams to transform, implement technology solutions and lead projects that drive enhancements, efficiencies, and automation. Elicit, analyze, and validate business requirements through various techniques (data analysis, process analysis, use cases, business rules definitions, etc.) Analytical experience, specifically around having a curiosity mindset and asking good questions to dig deep into business processes to define solutions. Manage project or product scope by thoroughly understanding the business culture, environment, and people. Assist with supporting the e-Invoicing global user base. Expectations include owning the life cycle of submitted tickets, troubleshooting, and resolving issues by using technical/critical thinking skills, monitoring/maintaining interconnected systems, and identifying root causes and support trends to reduce/improve/prevent future user disruption. Work with the business to develop training plans and training materials that will be used in the training of end users on new systems and enhancements. Connect with the OTC team and stakeholders to develop and maintain strong working relationships, optimize value, and internalize business strategies that support our KGS and CFO visions. Actively listen and anticipate customers’ future needs and incorporate into team strategies and priorities. Responsible for administrative needs for the overall system including security, users, configuration, integrations, and master reference data. Have courage to challenge, escalate, embrace teamwork, work independently, be inclusive with differing cultures/opinions, be reliable and trustworthy. Identify opportunities to leverage applications across the organization to minimize duplicate systems within the organization.


Who You Are (Basic Qualifications)

Experience with financial or accounting applications Experience engaging with customers through soliciting, capturing, and critically thinking through requirements. Experience using data to understand business needs, efficiently convert requests into actionable assignments, and present solutions to stakeholders Experience managing, prioritizing, and working simultaneously across multiple issues and concurrent projects Experience providing customer communications about delivery dates, updates and managing expectations

What Will Put You Ahead

Experience implementing and/or supporting integrations and business processes used in Order-to-Cash. Experience implementing and/or supporting enterprise ERP or other large-scale projects (specifically in the accounting/finance/Accounts Receivable area). Experience developing training programs and materials for users of enhanced systems and products. Experience influencing and challenging peers and stakeholders to drive to common goals and solutions. Experience working in Agile based methodology (Kanban, SCRUM). Experience partnering with global end users. Experience with ServiceNow, Splunk, AWS S3, MOVEit, PowerBI, data lakes.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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