Field Services Engineer

2 weeks ago


Phoenix, United States Power-4 Full time

Field Service Engineer – Semiconductor Manufacturing

Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at customer locations. Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety-first mentality. Candidates must be able to travel to work onsite at customer locations. Relocation support may be available for the right candidate.


Skills

  • Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.
  • Safety mentality
  • Ability to work with hand tools
  • Working knowledge of Oscilloscope’s and DVM’s
  • Strong positive attitude with good customer service skills
  • Clear and concise (English) verbal and written communications
  • Knowledge of structured problem-solving techniques
  • Working software knowledge of MS office
  • Ability to work in a team environment
  • Ability to work alone and/or with limited supervision
  • Be able to interpret electronic / electro-mechanical schematics and drawing

Education

Minimum of an Associate Degree from an accredited school in electronics / electro-mechanical discipline or equivalent military technical training

Experience

  • Required: 1-5 years field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment.
  • Preferred: Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.


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