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Client Services Associate

2 months ago


Chicago, United States BGSF Full time

About the job:

The Associate will provide administrative and operational support to clients, custodian partners, and team members in a new office, with a competitive salary and annual bonus opportunities based on performance and company success.


Responsibilities:

-Own administrative processes, including client onboarding.

- Handle client and custodian partner requests for account administration.

- Organize and maintain client files, and ensure CRM data is up-to-date.

- Monitor and resolve daily time-sensitive activities.

- Maintain compliance-approved materials and provide support to the team.

- Manage ad-hoc requests and perform general office duties. About you:

- Positive attitude and exceptional client service skills.

- Comfortable in a fast-paced, detail-oriented environment.

- Computer savvy and quick to learn new software.

- Clear communicator with great listening skills.

- Team-oriented and discreet with confidential information.



Qualifications:

· Experience at RIA or Broker/Dealer is a plus

· Experience with Charles Schwab Advisor Center or another custodian is a plus

· Strong computer skills, including Salesforce, MS Office Suite, and DocuSign

· Bachelor’s or Associate’s degree preferred

· Excellent written and verbal communication skills are very important as this role determines a significant part of the client experience

· Strong organizational skills, ability to multi-task, ability to manage time efficiently, and prioritize projects