Client Services Associate

1 month ago


Chicago, United States The Larko Group Full time

A premier investment firm, renowned for its innovative investment strategies and impressive service is hiring a Client Service Associate. You will serve as a key liaison between the firm and its clients, ensuring client satisfaction and efficient service delivery. Your responsibilities include managing client accounts, responding to inquiries, and providing detailed information on investment products and services. You will help prepare and process account documentation, generate reports, and coordinate client meetings. You will also help maintain strong, long-term client relationships through your proactive and client-focused approach.


Responsibilities

  • Compiles and organizes materials for client meetings scheduled throughout the year.
  • Participate in all client meetings in the Chicago area, handling follow-up correspondence and action item lists; occasional travel may be required.
  • Observe and execute client-agreed action items, which requires working directly with clients to ensure the proper execution of all investment documents.
  • Review quarterly client reporting package and participate in quarterly calls with the client to review the materials
  • Assists in developing and implementing customized asset allocation and wealth transfer strategies for the client.
  • Work with the client’s outsourced tax, legal, and other experts to help facilitate tax, wealth transfer, and philanthropic planning goals.
  • Assists in preparing new business development presentations.
  • Participate in other internal firm initiatives as required.


Ideal Experience

  • Bachelor's Degree with 3+ years’ experience in financial planning, family office, tax, or investment with HNW families. CPA, CFP, or MBA is a plus.
  • A strong desire for exceptional client service in an energetic, disciplined, and team-oriented environment.
  • Consistently high attention to detail, accuracy, thoroughness, and execution.
  • Outstanding written and oral communication skills. Strong analytical skills.
  • Demonstrated strength in Microsoft Office suite, particularly Excel.
  • Familiar with investment asset classes and concepts, including alternative investments.
  • Ability to work independently, discerning which issues need elevation for decision-making.
  • Proficient in meeting deadlines, prioritizing assignments, and managing multiple tasks simultaneously.
  • Experience in managing and protecting confidential information.


#117698


The Larko Group is a premier Staffing & Recruiting firm based in Chicago, with a nationwide reach, for Direct Hire, Temporary-to-Hire, and Temporary/Project jobs. We specialize in Executive Assistant, Administrative Assistant, Personal Assistant, Chief of Staff, Office Manager, Receptionist, General Office, General Labor (warehouse), Event Support, Project Management, and Customer Service.



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