Customer Service Representative

4 weeks ago


Anaheim, United States Insight Global Full time

**URGENT HIRING NEED**

Candidates must be able to start immediately and pass a Background Check and Drug Test.

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.

Location: Anaheim, CA 92805

Duration: 6-month contract with possibility for extensions or full-time conversion

Interview Process: Typing test and one-and-done onsite interview

Working Hours: All hired applicants must have the ability to work 8 hour days, 5 days a week with flexible start and stop shift times. Shift assignment is based on business needs.

Once shift is approved and granted, your schedule will remain the same until your preferred shift becomes available. Possible shift assignment:

* Monday-Friday – 7:45am - 9:00pm

* Saturdays – 7:45am - 6:00pm

* Sundays – 9:30am - 6:00pm

Must-Haves:

-1-2 years of experience working in customer service/call center

-High School diploma or GED

-Good communication and personality

-Adaptable and eager to learn, willing to work in a fast paced call-center

-Excellent communication and reliable

-Ability to type at least 36 WPM

Plusses:

-Bilingual in Spanish, Vietnamese, and/or Chinese



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