Customer Service Representative

4 weeks ago


Anaheim, United States intellyk.inc Full time

**Title**: Customer Service Representative

**Location**: Anaheim CA 92807

**Duration**: 3 Months (Contract)

**Shift**: 8 am to 5 pm

A possible temp-to-permanent opportunity.

**Description**:
**Job duties**:

- Respond to customer inquiries regarding products, provide quotes and handle order entry.
- Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met.
- Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards.
- Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics.
- Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business.
- Collaborate with cross-functional teams across the organization to drive continuous improvement and innovation.

**Skills & Experience**:

- Excellent communication and customer service skills are a must. Experience in distribution or manufacturing preferred.
- Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.

**Job Type**: Contract

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Experience level:

- 3 years

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Ability to Commute:

- Anaheim, CA 92807 (preferred)

Work Location: In person



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