Information Technology Technician
2 weeks ago
FULL DESCRIPTION
The Technician is the first point of contact for the business partners. This includes software, hardware, network, telecommunication systems and basic desktop support matters. In the role, our technicians are responsible for determining the issue, escalating as required, working through a remedy, and then resolving the problem (either personally or through the broader ETP team). Individuals in this position may also install software, updates and upgrades on the computers, workstations and network. Technicians have direct access to our business and third-party community and are expected to treat these relationships with quality, care, and empathy that is consistent with the Values.
Duties and Responsibilities
• Participate in on call rotation
• Provide accurate and timely updates to work tickets, incidents, and outages
• Develop a command of ITIL service management practices and customization made to standards
• Learn and develop expertise in in-scope applications and platforms for areas supported (e.g., functionality,
data, reporting, administration, etc.)
• Receive, ticket, and route end user support issues
• Complete issue resolution
• Document all support outcomes, including resolution and notes
• Participate in updating service policies and procedures (where needed)
• Assist with commercial and custom system testing and debugging (new releases, features, etc.)
• Communicate status of issues to users (verbally or digitally)
• Learn and develop expertise in in-scope applications
• Provide the support to resolve incidents
• Maintain awareness of system environment to ensure the highest level of service and support to the
organization
• Support and maintain knowledgebase with current standards and resolution procedures
Skill Set required:
- Ticket Management
- Imaging devices following process
- Communications
- Basic computer troubleshooting
- Location - Union City, CA
-
Information Technology Technician
2 weeks ago
Union City, United States StevenDouglas Full timeFULL DESCRIPTION The Technician is the first point of contact for the business partners. This includes software, hardware, network, telecommunication systems and basic desktop support matters. In the role, our technicians are responsible for determining the issue, escalating as required, working through a remedy, and then resolving the problem (either...
-
Help Desk Technician
5 days ago
Oklahoma City, Oklahoma, United States GENERAL DYNAMICS INFORMATION TECHNOLOGY Full timeHelp Desk Technician ITransform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk...
-
Engineering Technician
6 days ago
Egg Harbor City, United States General Dynamics Information Technology Full timeEngineering Technician III: Primary Responsibilities- Data Acquisition and Instrumentation. Candidate will be expected to build and troubleshoot data acquisition systems designed by onsite engineers. Candidate will also perform installations of various pavement instrumentation at the NAPTF and selected airports across the country. In addition to data...
-
Information Technology Support Technician
2 weeks ago
Redwood City, United States Dexterity Full timeWe are looking for an experienced IT Support Technician to help with day-to-day desktop/laptop/mobile support issues and infrastructure tools administration. In addition to the daily tasks of keeping the users and infrastructure running, you will assist with the larger IT tasks of keeping the organization running by building tools and automation. About...
-
25B Information Technology Specialist
2 days ago
Iowa City, United States Army National Guard Full timeJob Description If you’ve ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard’s sophisticated networks. You will also maintain and...
-
Information Technology Support Technician
1 month ago
Redwood City, United States The Mice Groups, Inc. Full timeThis position pays between $30/hr to $40/hr.Our Professional Services Division here at The Mice Groups is seeking an IT Support Technician for full time opportunity.These positions are expected to be 100% on-site in Redwood City, CA.Essential Duties & Responsibilities:• Field incoming help requests from end users via both telephone and work orders in a...
-
Information Technology Support Technician
1 month ago
Redwood City, United States The Mice Groups, Inc. Full timeThis position pays between $30/hr to $40/hr.Our Professional Services Division here at The Mice Groups is seeking an IT Support Technician for full time opportunity.These positions are expected to be 100% on-site in Redwood City, CA.Essential Duties & Responsibilities:• Field incoming help requests from end users via both telephone and work orders in a...
-
Fleet Technician
2 weeks ago
Union, United States Dollar General Fleet - Walton, KY Technician Full timeDollar General Fleet is now hiring Distribution Center Technicians in Walton, KY Earn $20-$27.50/Hr* - Comprehensive Benefits Package Paid Vacation & Holidays - Company-Provided Tools Dollar General Fleet is currently hiring Technicians! This position ensures all trucks, trailers, and yard tractors are in working order and are compliant with federal...
-
Network Computer Support Technician
6 days ago
Panama City, United States General Dynamics Information Technology Full timeReq ID: RQ173148 Type of Requisition: Union Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Field Engineering Skills: Network Operations,Networks,Network Troubleshooting Certifications: CompTIA - Security+ - CompTIA Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: We are...
-
Director of Information Technology
4 weeks ago
Atlantic City, United States Showboat Hotel & Island Waterpark Full timeJob DescriptionJob DescriptionJob Title: Director of Information TechnologyPosition Summary: The Director of Information Technology (IT) will oversee all aspects of technology infrastructure, systems, and operations at Showboat Resort. This role is responsible for leading the IT team, ensuring the smooth functioning of all technology-related processes, and...
-
Director of Information Technology
3 weeks ago
Atlantic City, United States Showboat Hotel & Island Waterpark Full timeJob Title: Director of Information TechnologyPosition Summary: The Director of Information Technology (IT) will oversee all aspects of technology infrastructure, systems, and operations at Showboat Resort. This role is responsible for leading the IT team, ensuring the smooth functioning of all technology-related processes, and implementing innovative...
-
Director of Information Technology
3 weeks ago
Oklahoma City, United States iShare Inc. Full timeHiring on behalf of a client for the full time direct hire Onsite position IT Director / Full time / Onsite Duties and Responsibilities: development and implementation processes for the organization’s IT systems and department. Information Technology budgeting, strategic and tactical planning, and business process re-engineering. and implements business...
-
Information Technology Help Desk Technician
4 days ago
Garden City, United States Addition Management Full timeTitle: Jr. IT Help Desk Associate Location: Garden City, New York (Long Island) Hybrid Salary: $45K-$50K + OT Growing Insurance Company Seeks Jr. IT Help Desk Associate to Join Their Team! Responsibilities: Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues...
-
Information Technology Help Desk Technician
2 days ago
Garden City, United States Addition Management Full timeTitle: Jr. IT Help Desk AssociateLocation: Garden City, New York (Long Island) – Hybrid Salary: $45K-$50K + OT Growing Insurance Company Seeks Jr. IT Help Desk Associate to Join Their Team!Responsibilities:Respond to requests for technical assistance in person, via phone, electronicallyDiagnose and resolve technical hardware and software issuesResearch...
-
Information Technology Help Desk Technician
5 days ago
Garden City, United States Addition Management Full timeTitle: Jr. IT Help Desk AssociateLocation: Garden City, New York (Long Island) – Hybrid Salary: $45K-$50K + OT Growing Insurance Company Seeks Jr. IT Help Desk Associate to Join Their Team!Responsibilities:Respond to requests for technical assistance in person, via phone, electronicallyDiagnose and resolve technical hardware and software issuesResearch...
-
Director of Information Technology
2 weeks ago
Studio City, United States Harvard-Westlake School Full time**Director of Information Technology** To accomplish these goals, the Director of IT will thoroughly involve themself in all aspects of the school’s programs, observing how technology is applied in the classroom, staff office, theater, and field and where opportunities for improvement may exist. The position will be supported by, but also expected to be...
-
Director of Information Technology
1 month ago
Panama City Beach, United States Revel Search Full timeHospitality Director of IT Develop and operationalize the Company’s information technology strategy.Provide technical direction and leadership to help advance the company’s strategic agenda by delivering technology-enabled solutions that drive business performance and growth.Work with business leaders to assess needs and determine the best technology...
-
Director of Information Technology
1 month ago
Panama City Beach, United States Revel Search Full timeHospitality Director of IT Develop and operationalize the Company’s information technology strategy.Provide technical direction and leadership to help advance the company’s strategic agenda by delivering technology-enabled solutions that drive business performance and growth.Work with business leaders to assess needs and determine the best technology...
-
Director of Information Technology
1 month ago
Panama City Beach, United States Revel Search Full timeHospitality Director of IT Develop and operationalize the Company’s information technology strategy.Provide technical direction and leadership to help advance the company’s strategic agenda by delivering technology-enabled solutions that drive business performance and growth.Work with business leaders to assess needs and determine the best technology...
-
Director of Information Technology
4 days ago
Kansas City, United States Veracity Software Inc Full timeDirector of Information Technology Kansas City, MO 64153 Travel: Up to 20% of the time Must-Haves Experience with ERP systems, specifically SAP, is preferred. Ten years experience leading IT strategy and operations; or an equivalent combination of education and experience. Able to work in Kansas City corporate office 8-5. Willing to travel...