Application Support Analyst
4 weeks ago
About Us:
Mastech Digital (NYSE American: MHH) is a leader in Digital Transformation services, offering data-driven solutions across various industries. We specialize in technical staffing with expertise in Artificial Intelligence (AI), Workday, ServiceNow, and more. As a minority-owned enterprise based in Pittsburgh, PA, we operate globally across the U.S., Canada, Europe, and India.
Job Description:
Job Title: Application Support
Location: Charlotte, NC – Hybrid Onsite
Duration: 12 Months
Must Have Skills:
- Oracle SQL/PL/SQL
- Python
Responsibilities:
- Support includes research, triage, defect resolution, test support, coding, compliance and all other production support functions.
- Provides on call support for problem triaging and will coordinate with various support teams across the organization.
- Communicates with line of business and management the overall status and health of the application.
- Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
- Performs trouble shooting, analysis, research and resolution using advanced query and programming skills and conducts root cause analysis.
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