Application Support Analyst

4 weeks ago


Charlotte, United States Mastech Digital Full time

About Us:

Mastech Digital (NYSE American: MHH) is a leader in Digital Transformation services, offering data-driven solutions across various industries. We specialize in technical staffing with expertise in Artificial Intelligence (AI), Workday, ServiceNow, and more. As a minority-owned enterprise based in Pittsburgh, PA, we operate globally across the U.S., Canada, Europe, and India.


Job Description:


Job Title: Application Support

Location: Charlotte, NC – Hybrid Onsite

Duration: 12 Months


Must Have Skills:

  • Oracle SQL/PL/SQL
  • Python


Responsibilities:

  • Support includes research, triage, defect resolution, test support, coding, compliance and all other production support functions.
  • Provides on call support for problem triaging and will coordinate with various support teams across the organization.
  • Communicates with line of business and management the overall status and health of the application.
  • Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
  • Performs trouble shooting, analysis, research and resolution using advanced query and programming skills and conducts root cause analysis.


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