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Shop Foreman
3 months ago
JOB PURPOSE
As a Shop Foreman, this role will play a vital role in overseeing and managing the day-to-day operations of a shop or service center. This role will be responsible for supervising a team of technicians or mechanics, ensuring that work is completed efficiently, accurately, and in a timely manner. The role holder’s strong leadership skills, technical knowledge, and problem-solving abilities will contribute to the success of the shop and the satisfaction of our customers.
KEY PERFORMANCE METRICS
Competencies/Skills Knowledge:
- Technical Skills must include specific knowledge of machining/repair position.
- Leadership – responsible for supervising a team. Must be able to motivate and inspire their team to work efficiently while maintaining high quality standards.
- Strong Communication skills for effective collaboration. Communicate clearly and concisely, both verbally and in writing.
- Time Management skills to ensure repairs are completed on schedule.
- Technical skills must include specific knowledge of machining, cost control, manufacturing processes, and shop floor control.
Key Job Responsibilities:
- Supervise and manage a team of technicians or mechanics, providing guidance, support, and training as needed.
- Allocate work assignments to technicians and ensure that work is performed in accordance with established procedures and quality standards.
- Monitor and review the progress of work orders, ensuring that deadlines are met and any issues or delays are promptly addressed.
- Conduct regular inspections of work in progress and completed repairs to ensure quality, accuracy, and adherence to specifications.
- Troubleshoot and diagnose complex mechanical issues or problems, providing technical expertise and guidance to technicians.
- Coordinate and schedule maintenance and repair projects, ensuring that resources, equipment, and materials are available and utilized efficiently.
- Maintain and update service records, including work orders, repair logs, and customer information, ensuring accuracy and completeness.
- Ensure compliance with safety regulations and company policies, promoting a safe and clean working environment for both employees and customers.
- Collaborate with other departments or teams, such as parts procurement or customer service, to facilitate smooth workflow and customer satisfaction.
- Stay abreast of industry trends, technological advancements, and best practices, continuously enhancing your knowledge and skills to improve shop operations.
- Proficient in diagnosing, troubleshooting, and repairing mechanical issues or problems.
- Strong knowledge of shop equipment and tools, including diagnostic equipment and hand tools.
EDUCATIONAL AND WORK EXPERIENCE REQUIREMENTS
Education:
- High school diploma or equivalent.
- Certifications in the field of welding, machining, materials as related to fabrication.
Work Experience:
- 8+ years in a manufacturing/repair position.
- Knowledge of relevant safety regulations, compliance standards, and environmental guidelines.
INTERFACING REQUIREMENTS
Within the Organization:
- Management/Stakeholders
- Function heads/Business Heads
- Employees
Outside the Organization:
- Customers/Consultants
- Vendors
- Subcontractors