Service Desk Manager

Job Summary: The Service Desk Manager oversees the day-to-day operations of the IT service desk within a law firm environment. This role ensures the delivery of high-quality technical support services to attorneys, staff, and clients. The Service Desk Manager will lead a team of technicians, establish performance standards, and drive continuous improvement...

The Global Service Desk operates across multiple regions, providing a centralized point of contact for users and IT Service Management. Its primary functions include incident management, lifecycle management of service requests, and direct communication with users.ROLE PURPOSE:The role focuses on managing the Service Desk function to provide efficient first-...

About the RoleAs a key member of our Business Development team, you will be responsible for managing and growing existing accounts while breaking into new ones with Wavemaker NY Team.You'll work closely with Sales Directors, client services, and the trading team to cultivate and grow accounts, communicate the value of The Trade Desk's media buying platform,...

Job Summary: The Service Desk Manager oversees the day-to-day operations of the IT service desk within a law firm environment. This role ensures the delivery of high-quality technical support services to attorneys, staff, and clients. The Service Desk Manager will lead a team of technicians, establish performance standards, and drive continuous improvement...

Typing speed of 35+ WPM Required. This will be an 80%remote/20% on-site evening shift schedule (Mon-Fri 4pm to 12am). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. - Receive, prioritize, document and actively resolve end-user help requests - Answer calls of e-mail contacts within the required service level time frame -...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Dexter Technologies Inc. is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.Check below to see if you...

Dexter Technologies Inc. is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.Have you got what it takes...

Dexter Technologies Inc. is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.Have you got what it takes...

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology...

The Trade Desk is revolutionizing the way global brands and their agencies reach audiences worldwide. By leveraging a cutting-edge media buying platform, we empower brands to deliver a more informed and relevant ad experience for consumers, setting a new standard for global reach, accuracy, and transparency.We take immense pride in our inclusive culture,...

Job DescriptionJob DescriptionDexter Technologies Inc. is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

About The Trade DeskThe Trade Desk is a media buying platform that's changing the way global brands advertise. We're looking for a commercially savvy, senior sales individual with a proven track record of delivering results, building relationships, and collaborating with other teams.Job SummaryWe are seeking an experienced Senior Sales Professional to join...

The IT Service Desk Analyst has primary accountability for troubleshooting technical issues reported by users and managing the organization's ticketing system. This involves diagnosing issues, researching potential solutions, and seeing them through to satisfactory completion. The Analyst provides in-office and remote support via phone, email and chat. They...

Lead Account Director OpportunityWe are seeking an experienced and strategic Account Director to lead our partnerships with agency holding groups and independent agencies.About The Trade Desk:The Trade Desk is revolutionizing the advertising industry with its cutting-edge media buying platform. Our mission is to deliver a more insightful and relevant ad...

JCW has partnered with one of the largest tech-driven Law firms in the world! They are scaling out and growing, looking to add a Service Desk Manager to provide a single point of contact between their customers and IT Service Management. You will be the focal point for reporting incidents and for customers to make service requests.This position is ONSITE (5...

JCW has partnered with one of the largest tech-driven Law firms in the world! They are scaling out and growing, looking to add a Service Desk Manager to provide a single point of contact between their customers and IT Service Management. You will be the focal point for reporting incidents and for customers to make service requests.This position is ONSITE (5...

Service Desk: Onsite in NYC office. Responsible for the resolution of customer issues raised via phone or email.Acting as a reliable point of contact for users, ensuring issues are escalated if they cannot be resolved on first line and maintaining good customer relationships. Act as a single point of contact for customers contacting the service desk via...

Job DescriptionJOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...