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Field Sales Representative

4 months ago


Cleveland, United States ALLDATA Full time

ALLDATA is the industry’s #1 choice for unedited OEM automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs. More than 400,000 technicians trust ALLDATA’s industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. With the support of our parent company, AutoZone, we are an employer of choice for those who are passionate about working for a leader in the automotive software industry.


Are you driven to put your professional sales acumen and experience to work for one of the automotive industry’s leading technology providers? ALLDATA, an AutoZone company, is the leading enterprise technology company serving the automotive repair market. We deliver an integrated platform of automotive repair technologies, including the industry's #1 choice for original equipment manufacturer (OEM) repair information, diagnostics, and shop management tools. Our customers range from independent shops to national chain service providers.


Your role:

As an ALLDATA Business Solutions Manager (Field Sales), your primary responsibility is to call or visit automotive mechanical and collision repair shop owners, conduct a business needs analysis, and recommend a solutions package designed to improve the shop's financial performance.


What you’ll do:

The ALLDATA Business Solutions Manager is responsible for planning, implementing, and managing all necessary strategic sales activities for the success of their assigned territory while working collaboratively with internal account management, product development, and marketing teams. Business Solutions Managers with consistently strong sales performance have high earning potential.


Position Summary:

The ALLDATA Business Solutions Manager / Field Sales Representative is responsible for planning, implementing and managing all necessary sales activities for the success of their assigned territory. Primary focus is to be involved in managing and working with multi-faceted repair and/or collision customers, software products, software sales processes, policies and procedures, and working within internal cross-functional teams.


Position Responsibilities- Other duties may be assigned:

  • Obtain, maintain and grow your customer base within a defined territory.
  • Attain and exceed monthly sales goals for your territory.
  • Install and provide onsite and online training for all of ALLDATA’s product lines.
  • Leverage ALLDATA’s customer base in order to grow territory performance.
  • Utilize a consultative sales approach: prospecting, discovery, and closing.
  • Ability to provide excellent customer service skills, resolving customer issues to complete customer satisfaction.
  • Drive key measurements within customer satisfaction and retention goals.
  • Provide input to management concerning industry trends within the territory.
  • Ability to work some nights and weekends at local tradeshows, customer and partner events.
  • Ability to cultivate relationships with strategic distribution partners.
  • Drive ALLDATA’s unique value propositions.
  • This position has no direct reports.


Position Requirements:

  • Minimum of a high school diploma or equivalent (GED); may include specialized or vocational courses. College degree preferred.
  • Three to five years of proven direct sales success.Automotive industry preferred.
  • Proven track record of successful sales and territory growth in an independent work environment.
  • Ability to type 30 wpm
  • Two years of experience of with online meeting software platforms. WebEx or Clearslide preferred.
  • Two years of experience with sales CRM programs, Microsoft Dynamics preferred.
  • Intermediate to advanced computer proficiency.
  • Proficient in operating all Microsoft Platforms such as Word, EXCEL, PowerPoint and Outlook.
  • Ability to operate popular Internet web browsers, such as, Internet Explorer, FireFox, Chrome and Safari.
  • Visit a minimum of 8 shops a day
  • Make 4 phone calls a day to prospects or existing customers
  • Create 2 opportunities, conduct 2 demos and set 2 appointments a day
  • Start their day at an AutoZone store
  • Frequent periods are spent driving, standing, or sitting in the same location with some opportunity to move about, or occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).