Senior IT Support Engineer

2 weeks ago

Brea, United States Avery Products Corporation Full time

Avery Product's IT Service Desk is the central point for all IT related incidents and service requests. We are looking for a Senior IT Support Engineer who will be responsible for resolving support requests as well as meeting customer satisfaction. You will work in a dynamic environment providing services over the phone, email or in person. You will have a variety of duties ranging from help desk support services, server maintenance, core networking, system design, implementation testing and development.


We Offer:

  • Competitive base compensation + quarterly bonus potential
  • Comprehensive benefits including, Medical, Dental, Vision, Company Paid Short-Term & Long Term Disability and Life Insurance
  • 401k program with very Generous Company match
  • Work Life Balance - 12 company paid holidays, Paid Vacation and Paid Sick Time
  • A company culture that values individual contributions.
  • Professional Development Opportunities


What you will be doing:

  • Plan and execute in-depth technical activity, influencing the direction of activities/plans and providing technical insight.
  • Investigate and resolve issues using agreed troubleshooting methodologies.
  • Manage support cases to enable fast resolution that exceeds customers' expectations.
  • Use the central document repository to ensure knowledge sharing across the team and enable best practices.
  • Support and take ownership of ad-hoc projects.
  • Administration and maintenance of internal systems software.
  • Maintain adequate knowledge of operating systems and application software used to provide a high level of support.
  • Performs general preventative maintenance tasks and repairs on computers, laptops, printers and other authorized peripheral equipment.
  • Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
  • Install, upgrade, support and troubleshoot for printers, computer hardware and other unauthorized peripheral equipment.
  • Troubleshoot network performance issues and wireless issues.
  • Provide MACOS support.
  • Manage user account administration, i.e., account creation and management of password resets on Active Directory.
  • Assist with the asset management of software licenses, software, hardware and other IT supplies.
  • Promotes responsible usage and care of company equipment.
  • Perform other duties as assigned.


What you need to succeed:

  • Bachelor's degree in Computer Science or related field with a minimum of 7 years' experience.
  • Excellent technical knowledge of PCs and desktop hardware.
  • Good communication skills (both verbal and written).
  • Energetic self-starter with excellent service mentality.
  • Operate effectively in a team environment with both technical and non-technical team members.
  • Maintain a professional and positive demeanor.
  • This position requires to be in-office 5 days a week.



Working knowledge of the following:

  • Microsoft products; Windows operating systems, Microsoft Server, Office Suite, Office 365, etc.
  • Networking and related services (i.e., TCP/IP, DNS, DHCP, firewall, WAN, etc.)
  • Network switch (Cisco)
  • Microsoft Active Directory concepts administration
  • Virtualization (VMWare)
  • HP/Dell servers
  • VPN and antivirus software
  • Macrium Relect and LogMeln Rescue software
  • PRTG
  • PDQ
  • Cisco Meraki
  • MAC OS, Linux OS and Netapp storage device desired
  • BARCO,Poly video conferencing hardware desired
  • Trend antivirus desired
  • Enterprise backup software (Unitrends) desired
  • Outstanding software and hardware troubleshooting skills and is passionate in finding effective resolutions.
  • Solid analytical and problem solving skills


All offers of employment are based on the successful completion of a pre-employment background check. Threshold is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee’s employment at any time with or without reason or notice.


Thank you for your interest and considering this opportunity Please send resume when responding.

  • Senior IT Support Engineer

    3 months ago

    Brea, United States Avery Products Corporation Full time

    Avery Product's IT Service Desk is the central point for all IT related incidents and service requests. We are looking for a Senior IT Support Engineer who will be responsible for resolving support requests as well as meeting customer satisfaction. You will work in a dynamic environment providing services over the phone, email or in person. You will have a...

  • Senior IT Support Engineer

    4 days ago

    Brea, United States Avery Products Corporation Full time

    Avery Product's IT Service Desk is the central point for all IT related incidents and service requests. We are looking for a Senior IT Support Engineer who will be responsible for resolving support requests as well as meeting customer satisfaction. You will work in a dynamic environment providing services over the phone, email or in person. You will have a...

  • Senior Caregivers

    5 days ago

    Brea, California, United States Nightingale Senior Care Full time

    About Nightingale Senior CareWe are a leading provider of in-home care services, dedicated to delivering exceptional support and care to our clients. Our team of experienced caregivers is passionate about making a positive impact on the lives of seniors and individuals in need.Job SummaryWe are seeking compassionate and skilled caregivers to join our team....

  • Senior DevOps Engineer

    3 months ago

    Brea, United States Safran Passenger Innovations Full time

    Job DescriptionJob DescriptionThe Senior DevOps Engineer is responsible for ensuring the reliability, scalability, and efficiency of infrastructure supporting SPI products and services. The primary objective of this role is to oversee and ensure reliability and availability of critical internally and externally facing applications and services hosted on a...

  • Senior DevOps Engineer

    4 weeks ago

    Brea, United States Safran Passenger Innovations Full time

    Job DescriptionJob DescriptionThe Senior DevOps Engineer is responsible for ensuring the reliability, scalability, and efficiency of infrastructure supporting SPI products and services. The primary objective of this role is to oversee and ensure reliability and availability of critical internally and externally facing applications and services hosted on a...

  • Senior DevOps Engineer

    3 months ago

    Brea, United States Safran Passenger Innovations Full time

    Job DescriptionJob DescriptionThe Senior DevOps Engineer is responsible for ensuring the reliability, scalability, and efficiency of infrastructure supporting SPI products and services. The primary objective of this role is to oversee and ensure reliability and availability of critical internally and externally facing applications and services hosted on a...

  • Senior IT Support Specialist

    1 week ago

    Brea, California, United States Avery Products Corporation Full time

    About the RoleAvery Products Corporation is seeking a highly skilled Senior IT Support Engineer to join our IT Service Desk team. As a key member of our team, you will be responsible for providing technical support and resolving complex IT issues for our employees.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to...

  • Technical Support Engineer

    1 week ago

    Brea, California, United States Avery Products Corporation Full time

    About the RoleAvery Products Corporation is seeking a highly skilled Senior IT Support Engineer to join our IT Service Desk team. As a key member of our team, you will be responsible for providing technical support and resolving complex issues for our customers.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to customers...

  • Senior Transmission Line Engineer

    1 week ago

    Brea, California, United States Solvenow Inc. Full time

    Are you prepared to take on a rewarding challenge in the domain of Senior Transmission Line Engineer - Transmission? This position provides an opportunity to engage in stimulating projects for diverse clients while enjoying the benefits of employee ownership that significantly enhance your professional journey. Become a part of our team at Solvenow Inc. as a...

  • Senior Transmission Engineer

    6 days ago

    Brea, California, United States Burns & McDonnell Full time

    Job SummaryWe are seeking a highly experienced Senior Transmission Engineer to lead our transmission line design team. As a key member of our electrical engineering practice, you will be responsible for overseeing the design of complex transmission line projects, providing technical expertise, and leading technical design staff.Key ResponsibilitiesLead the...

  • Senior Transmission Engineer

    2 months ago

    Brea, United States Solvenow Inc. Full time

    About the job Senior Transmission Engineer - Transmission The Senior Transmission Engineer will lead the design of complex transmission line projects. Responsibilities will include project technical oversight, providing technical expertise and leading technical design staff. This position will be a recognized industry leader in transmission line design and...

  • Supportive Living Assistant

    2 weeks ago

    Brea, California, United States Nightingale Senior Care Full time

    Nightingale Senior Care is on the lookout for dedicated and empathetic Supportive Living Assistants to provide exceptional care for our clients. This role involves personalized, one-on-one support, with clients located throughout the Orange County area. Key Responsibilities:- Deliver companionship and emotional support- Exhibit patience and empathy- Assist...

  • Administrative Support Specialist

    1 week ago

    Brea, California, United States Oakmont Senior Living Full time

    Position: Business Office Assistant Work Schedule: Sunday - Thursday Compensation: $21 - $23/hr. About Us: Capriana is a distinguished senior living community set within a beautifully maintained environment. Operated by Oakmont Management Group, we offer outstanding quality, comfort, and care complemented by five-star services and amenities. Our residents...

  • Administrative Support Specialist

    2 weeks ago

    Brea, California, United States Oakmont Senior Living Full time

    Position: Business Office Assistant Work Schedule: Sunday - Thursday Compensation: $21 - $23/hr. About Us: Capriana is a distinguished senior living community located on a beautifully landscaped campus. Operated by Oakmont Management Group, we offer exceptional quality, comfort, and care, complemented by five-star services and amenities. Our residents...

  • Administrative Support Specialist

    2 weeks ago

    Brea, California, United States Oakmont Senior Living Full time

    Position: Business Office Assistant Work Schedule: Sunday - Thursday Compensation: $21 - $23/hr. About Us: Capriana is a distinguished senior living community located on a beautifully landscaped campus. Managed by Oakmont Management Group, we are dedicated to providing exceptional quality, comfort, and care through five-star services and amenities. Our...

  • Senior Structural Engineer

    1 week ago

    Brea, California, United States INTERNATIONAL CODE COUNCIL INC Full time

    Job OverviewPosition Summary:The Senior Structural Engineer at ICC-ES plays a crucial role in ensuring the compliance of construction materials and methods with established codes. This position involves intricate technical responsibilities, including the assessment of building products, the formulation of acceptance criteria, and the preparation of detailed...

  • Senior Transmission Engineer

    4 weeks ago

    Brea, United States Solvenow Inc. Full time

    About the job Senior Transmission Engineer - Transmission The Senior Transmission Engineer will lead the design of complex transmission line projects. Responsibilities will include project technical oversight, providing technical expertise and leading technical design staff. This position will be a recognized industry leader in transmission line design and...

  • Senior Engineering Specialist

    1 week ago

    Brea, California, United States INTERNATIONAL CODE COUNCIL INC Full time

    Job OverviewPosition Summary:The ICC-ES PMG Senior Engineering Specialists report directly to the Vice President of ES-PMG and undertake responsibilities of a technical and often intricate nature. Their role encompasses assessing the compliance of products, materials, and methodologies with building, plumbing, mechanical, and gas codes, as well as technical...

  • Senior Transmission Line Engineer

    1 week ago

    Brea, California, United States Burns & McDonnell Full time

    Position OverviewAt Burns & McDonnell, we empower you to take charge of your career trajectory. With over 350 specialized services, there are ample opportunities for professional growth within our organization. Our approach is straightforward: recruit exceptional talent, identify their passions and strengths, and facilitate their success. You will play a...

  • Senior Embedded Software Engineer

    1 week ago

    Brea, California, United States Safran Passenger Innovations Full time

    Job OverviewThe Senior Embedded Software Engineer within the Platform Software division is responsible for the architecture, design, development, testing, and integration of software necessary for the creation of display and video systems utilized in commercial aviation. Candidates should possess substantial experience with Qualcomm Snapdragon System on...