Product Director

2 weeks ago

New York, United States WorldClass Health Full time

WorldClassHealth.com is transforming the patient experience for global healthcare, delivering the highest quality of clinical care, extraordinary customer service, and value that makes the best care accessible. We empower global employers to offer their employees world-class patient experiences at the highest-quality healthcare providers for $0 Co-pay*.


We are addressing a fundamental problem in healthcare. Clinical quality and pricing are not transparent, and access is limited with high co-pays - there is no simple way to access the highest quality and best value global options for global employers.


With the WorldClassHealth.com platform, employees can choose from healthcare providers across top global destinations that meet the highest quality bar - benchmarked against the US CMS 5-star rating for top 10% of hospitals - while costing significantly less than local providers in employees' home countries. We expect that self-insured employers can drive down their overall healthcare spend by 5%+ and share these savings with employees by waiving co-pays completely.


Our values commit us to provide exceptional care that is transparent, accessible, and compassionate, ensuring the best-in-class health outcomes.


As Product Director, you will play a pivotal role in a startup environment, guiding the development of our initial product from conception to launch. You will be responsible for driving the product strategy, defining features, and collaborating closely with cross-functional teams to ensure the successful delivery of our innovative solution. This role requires a blend of strategic thinking, product management expertise, and hands-on execution in a fast-paced, dynamic startup setting. Previous experience in building and delivering healthcare products and services is required.


Key Responsibilities:

  • Product Strategy: Develop and refine the product vision and strategy based on market research, user feedback, and industry trends. Identify key market opportunities, customer needs, and pain points to inform product decisions.
  • Product Development: Lead the end-to-end product development lifecycle for patients, clinicians and clinical operations teams, from concept to launch and iteration. Collaborate with design and engineering teams to translate product requirements into user stories, wireframes, and prototypes. Define and prioritize features based on business objectives and user impact.
  • Cross-Functional Collaboration: Work closely with internal teams to align on product priorities and timelines.Communicate product updates, milestones, and roadmap to stakeholders across the organization.
  • User Experience (UX) Design: Champion user-centric design principles to create intuitive and engaging product experiences. Conduct user research, usability testing, and iterate based on feedback to optimize the product.
  • Data-Driven Decision Making: Utilize data analytics and user insights to drive product decisions and measure success. Establish KPIs and regularly evaluate product performance against objectives.
  • Agile Project Management: Implement agile methodologies to manage product development cycles efficiently. Iterate on product features based on feedback and market dynamics.
  • Market Analysis: Stay informed about industry trends, competitive landscape, and emerging technologies. Use market analysis to identify growth opportunities and potential pivots.


Qualifications:

  • 8-12 years in healthcare product management, with experience building products used by patients, clinicians and/or clinical operations teams.
  • Experience delivering consistently great experiences/outcomes through tech enabled healthcare services, with regards to employer benefits, center of excellence, and/or third-party administrators
  • Ability to lead a Product function and willingness to roll up your sleeves and execute on the 0 to 1 build.
  • Strong understanding of software development processes and methodologies (e.g., Agile, Scrum).
  • Ability to translate product vision into actionable strategies and plans.
  • Excellent communication skills with the ability to collaborate effectively across teams.
  • Experience with UX/UI design principles and tools.
  • Analytical mindset with proficiency in data-driven decision making.
  • Bachelor’s degree in Computer Science, Engineering, Business, or related field (advanced degree preferred).
  • Experience with MVP (Minimum Viable Product) development and lean startup methodology.


This is a unique opportunity to shape the future of global healthcare and make a significant impact on the lives of employees worldwide. If you are passionate about transforming the patient experience and have a proven track record in global healthcare provider contracting, we invite you to apply for this pivotal role.


*Employment is based in NYC, with a requirement of 3 days per week in the office.

WorldClassHealth.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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