Current jobs related to Technical Application Support - Florham Park - RSC Solutions
-
Application Support
4 weeks ago
Florham Park, United States RSC Solutions Full timeSenior App Support EngineerInstall, maintain, and monitor Client Service Applications (Windows/Virtual Machines).Partner with IT and business stakeholders to manage expectations, the intake and resolution of issues, requests, and changes through the Service Now ticketing system.Proactively facilitate incidents, lead root cause discovery efforts and log and...
-
Applications Support Specialist
3 months ago
Florham Park, United States Datacor Full time**Applications Support Specialist (Hybrid Location)** Support Florham Park, New Jersey Minimum Experience **Entry-level** Datacor is a leading provider of ERP & CRM software for the process manufacturing and chemical distribution industries that helps professionals maximize productivity, use data as a competitive advantage and drive smarter business growth....
-
Field Support Specialist I
1 week ago
Florham Park, United States Siemens Industry Software GmbH Full time**Field Support Specialist I** * Florham Park, United States of America * Research & Development * 297989 Smart Infrastructure ** Job Description** **Overview:** Siemens Building Technologies is looking for a Technical Support Specialist for their Florham Park, NJ location. This person fields all incoming technical support requests into the Field Support...
-
Technical Support Specialist
2 weeks ago
Oak Park, United States Stardom Employment Consultants Full timeAbout the job Technical Support Specialist Position Summary: We are looking for a dedicated Technical Support Specialist to join our IT team. The successful candidate will provide technical assistance to computer system users, troubleshoot hardware and software problems, and ensure smooth IT operations. The ideal candidate will have excellent...
-
Technical Support Analyst
1 month ago
Overland Park, United States WellSky Full timeAre you someone who is passionate about helping others and enjoys leveraging your technical skills to do so? WellSky is seeking an energetic and personable Technical Support Analyst to provide application support to our Blood Management clients! As a Technical Support Analyst, you will leverage a variety of tools to troubleshoot and resolve application...
-
Technical Support Analyst
1 week ago
Overland Park, United States WellSky Full timeAre you someone who is passionate about helping others and enjoys leveraging your technical skills to do so? WellSky is seeking an energetic and personableTechnical Support Analyst to provide application support to ourBlood Managementclients! As aTechnical Support Analyst, you will leverage a variety of tools to troubleshoot and resolve application support...
-
Technical Support Engineer
4 weeks ago
Deer Park, Texas, United States Danaher Corporation Full timeLeica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know...
-
Technical Support Specialist
3 days ago
Tinley Park, Illinois, United States Panduit Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Panduit. As a key member of our support organization, you will play a critical role in ensuring the success of our customers by providing exceptional technical support and guidance.Key ResponsibilitiesLead the resolution of complex technical issues directly with...
-
Technical Support Analyst
1 week ago
Overland Park, Kansas, United States Horizon Systems Full timeJob OverviewSalary: CompetitiveWe are seeking a dedicated Technical Support Analyst to join our team at Horizon Systems. This position is ideal for individuals who are eager to transition from academic learning to practical application in a professional environment, enhancing their technical skills.Work Environment: Office-based, in-person...
-
Lead Application
2 months ago
FLORHAM PARK, United States Atechstar Full timeJob Description This work will support a mix of internal and external clients. You will work with clients product managers architects software engineers and more to plan design develop test and implement impactful solutions that support companies with one to millions of employees.Education & Experience Requirements. Bachelor’s degree in...
-
Lead Application
3 months ago
Florham Park, New Jersey, United States Atechstar Full timeJob Description This work will support a mix of internal and external clients. You will work with clients product managers architects software engineers and more to plan design develop test and implement impactful solutions that support companies with one to millions of employees.Education & Experience Requirements. Bachelor's degree in Computer Science...
-
Technical Support Engineer
2 months ago
Orland Park, Illinois, United States Horizontal Talent Full timebackground check required This position requires to be onsite twice a week. Wednesdays and Thursdays are currently prominent but may change. In this role, you will find ways to remediate outages or enhance performance on the platform, utilizing tools like BigData, Splunk, and Grafana to map out metrics and identify trends on transactional throughput,...
-
Technical Support
1 month ago
Tinley Park, United States Panduit Full timeAt Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability.What You Will DoJoin us as a Support Engineer specializing in Panduit Intelligent hardware and software products. You'll play a crucial role in ensuring client success post-sales, focusing on our Energy...
-
Technical Support Specialist
5 days ago
Franklin Park, Illinois, United States The Hill Group Full timePosition OverviewSalary: CompetitiveGeneral Summary: The IT Support Technician is accountable for delivering technical support and assistance concerning laptops, mobile devices, tablets, and software applications. This role involves responding to requests through a ticketing system, managing the setup and deployment of new equipment, overseeing a fleet of...
-
IT Support Specialist
1 week ago
Florham Park, New Jersey, United States APM Terminals Full timeRole OverviewThe Technology Operations team is essential for the daily upkeep and administration of the organization's IT framework, ensuring the provision of the agreed-upon level of IT services to the enterprise.Commitment to DiversityAPM Terminals is dedicated to fostering a diverse and inclusive workplace, valuing various perspectives and approaches. We...
-
Desktop Support Specialist
2 months ago
Florham Park, United States Bressler, Amery & Ross, P.C. Full timeBressler, Amery & Ross is a mid-sized law firm with over 100 lawyers, offers a broad range of legal services. Based at the firm’s Florham Park office, the Desktop Support Specialist will support the Firm's IT department.Work hours are 9:00 am – 5:00 pm. Some overtime is required when business needs arise.ResponsibilitiesInstalling and configuring new...
-
Desktop Support Specialist
2 months ago
Florham Park, United States Bressler, Amery & Ross, P.C. Full timeBressler, Amery & Ross is a mid-sized law firm with over 100 lawyers, offers a broad range of legal services. Based at the firm’s Florham Park office, the Desktop Support Specialist will support the Firm's IT department.Work hours are 9:00 am – 5:00 pm. Some overtime is required when business needs arise.ResponsibilitiesInstalling and configuring new...
-
Overnight Technical Support Specialist
1 week ago
Tinley Park, Illinois, United States Providence Life Services Full timePosition OverviewAs a key member of our team at Providence Life Services, you will be responsible for providing exceptional technical support during the night shift. Your role will involve:Troubleshooting and Resolution: Addressing and resolving service tickets effectively, ensuring minimal disruption to operations.Technical Assistance: Offering remote...
-
Technical Support Specialist
2 weeks ago
Monterey Park, United States Identified Talent Solutions Full timeJob Title: Technical Support Specialist Industry: Consumer Electronics Location: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to innovation and quality, the team specializes...
-
Technical Support Specialist
3 months ago
Monterey Park, United States Identified Talent Solutions Full timeJob DescriptionJob DescriptionJob Title: Technical Support SpecialistIndustry: Consumer ElectronicsLocation: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to innovation and...
![RSC Solutions](https://media.trabajo.org/img/noimg.jpg)
Technical Application Support
2 months ago
Senior App Support Engineer
- Install, maintain, and monitor Client Service Applications (Windows/Virtual Machines).
- Partner with IT and business stakeholders to manage expectations, the intake and resolution of issues, requests, and changes through the Service Now ticketing system.
- Proactively facilitate incidents, lead root cause discovery efforts and log and debug files as it relates to applications and its usage.
- Mentor Application Support Specialist on best practices and support related items.
- Support systems running in our datacenters and cloud.
- Ensure that the applications are maintained in a manner that supports delivery of services to the platforms, resilience, and uptime performance statistics.
- Perform quality assurance testing of new application software releases and patches in the application test environment prior to its production release.
- Partner with product vendors in the support of systems both SAAS and those hosted on-prem.
- Provide capacity planning, monitoring, and maintenance of designated application system(s), while identifying trends or problems on monthly summary report.
- Lead continuous service Improvement efforts to improve the team's service levels.
- Maintain application system documentation to include system reviews, runbooks, knowledge documents, changes, audits, and future application improvement recommendations.
Required Skills:
- Advanced knowledge supporting applications in a hosted and\or cloud-based environments.
- Minimum of five years related technical application support, primarily in core retail banking applications (ex. Savings, Deposit, Loans, and downstream apps).
- Solid understanding and working knowledge or Front to Back Core Banking applications (ex. Savings, Deposit, Loans, and downstream apps).
- Solid proficiency in FIX protocol and STP in accounting systems
- Ability to manage code migration, document configuration changes, and monitor performance.
- Exceptional ability to provide front-end support to internal departments and web-based clients.
- Effectively and regularly communicates regarding matters that are critical to the team. Explains complex concepts clearly, using styles appropriate for the audience. Solid documentation skills to ensure Application support runbooks are updated with relevant information.
- Demonstrated ability to prioritize tasks and responsibilities and ensure execution within required timelines.
- The ability to analyze systems and processes for opportunities to gain efficiency. Ability to solve problems at root cause rather than at symptom level.
- Advanced integration fundamentals, including API, file based, SQL. Understanding of network architecture and interacting with Infrastructure teams.
- Bachelor's degree in computer engineering, computer science, information technology, information systems, or a related field.