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Litigation Support Specialist

3 months ago

Plano, United States Acro Service Corp Full time
  • The primary responsibility of this role is to support the Toyota Legal One department with the following phases of the eDiscovery process: identification, preservation, collection, data processing, and limited internal document review.
  • The person in this role will provide hands-on technology support to fulfill complex legal and eDiscovery requests, assist in re-engineering eDiscovery workflows and processes to improve efficiency and uphold accuracy, and perform systems analyst responsibility to deliver technology projects and solutions in support of Toyota Legal One. The analyst will work in a large, complex, and diverse enterprise technology ecosystem to identify, preserve, collect, analyze, export, and produce electronically stored information. The analyst must have a high attention to detail, be very adaptable, and have intellectual curiosity to learn and sometimes discover and/or create new technical tools and procedures. The analyst must also have experience working closely with internal resources, vendors, outside counsel, and in-house counsel. Finally, the analyst must have experience working in or with large and complex enterprise environments.
  • Key Responsibilities
  • Work with others to support the following phases of eDiscovery process: identification, preservation, collection, data processing, and limited internal document review
  • Assist in re-engineering eDiscovery workflows and processes to improve efficiency and uphold accuracy
  • Recommend and update documentation, training materials, and SOPs, with approval from Toyota Legal One
  • Troubleshoot and resolve technical challenges and provide timely and accurate response to Toyota Legal One
  • Provide system analyst expertise and contribution to deliver technology projects in support of Toyota Legal One
  • Possess proven ability to learn new technology quickly and share knowledge with others
  • Requirements:
  • Minimum Requirements
  • Bachelor’s degree (or higher) in Computer Science or related discipline, or equivalent work experience
  • 2 or more years of hands-on technical work experience in eDiscovery, digital forensics, and/or document review technologies
  • 2 or more years of hands-on technical work experience in Microsoft O365, Google Workspace, and Slack eDiscovery
  • 2 or more years of hands-on experience with EnCase, Cellebrite, Nuix, Magnet Forensics, ZL, Relativity, and other eDiscovery technology solutions
  • Strong written and verbal communication skills with the ability to create and present concepts, influence, and persuade the business, and make recommendations to management
  • Ability to handle multiple priorities, work independently, and meet stringent deadlines
  • Experience working directly with a variety of technical and non-technical end users
  • Understanding of the ESI lifecycle and related industry standards
  • Added bonus if you have
  • Experience with PowerShell, Python, and other scripting languages
  • One or more certifications related to eDiscovery or digital forensics (e.g., EnCE, GCFE, GASF, CEDS, and others)
  • Automotive manufacturing/industry experience