Bilingual Assistant
2 months ago
Bilingual Customer Service Representative / Front Desk Specialist / Receptionist
Role: Customer Service Executive – Bilingual/Spanish is must
Address: Jefferson County, LA
Type: Onsite / Day Shift
Interview : Next week 100%
Must speak good English and Spanish
Job Description:
Answers incoming customer calls; patiently and attentively listen to customer’s concerns and questions to identify the core needs.
Responsibilities
- Answers incoming customer calls; patiently and attentively listen to customer’s concerns and questions to identify the core needs.
- Provide personalized and competent customer service to internal and external customers inquiring about purchases and payments.
- Responds to inquiries, resolving complaints, and providing contractual information via phone or email.
- Performs administrative and clerical Customer Care duties.
- May initiate outbound customer calls to provide issue resolution or follow up.
- Completes responsibilities within company policies, procedures, and compliant with regulations.
- May maintain Customer Care processes, procedures, and job aids.
Share profile to aadil@redleosoft.com
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