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Senior SAP S/4HANA Implementation Troubleshooting Lead

3 months ago

Atlanta, United States Motion Recruitment Full time

Senior SAP S/4HANA Implementation Troubleshooting Lead

Atlanta, GA - 30338 (Dunwoody - onsite Tues/Wed/Thurs)

Contract role


Atlanta based firm seeking a seasoned technical SAP S/4HANA leader to support the Program Management and Solution Architecture Team for their greenfield SAP S/4HANA Implementation.

This is a 6–12-month project in the Dunwoody, GA area that requires 3 days per week onsite.


Job Summary:

  1. Experienced SAP S/4HANA Task Force and Firefighting Lead
  2. Frontline leader responsible for quickly addressing and resolving critical system or process/design issues (“firefighting”) and orchestrating cross-functional task forces to mitigate risks and ensure the smooth deployment and operation of SAP S/4HANA


Key Responsibilities:

  • Firefighting Leadership: Lead rapid response teams to troubleshoot and resolve critical incidents in SAP S/4HANA during the implementation and post-go-live phase.
  • Task Force Coordination: Organize and lead cross-functional task forces to address complex system challenges, integrating functional and technical expertise to solve problems quickly and effectively.
  • Issue Resolution: Collaborate with project teams, stakeholders, and external vendors to swiftly resolve issues related to system integration, data migration, and performance.
  • Root Cause Analysis: Conduct thorough root cause analysis for critical system failures, ensuring corrective actions are implemented to prevent future occurrences.
  • Risk Mitigation: Proactively identify potential risks or bottlenecks in the system and engage appropriate teams to mitigate issues before they impact the business.
  • Escalation Management: Serve as the main point of contact for high-severity incidents and manage escalation processes to ensure timely resolution.
  • Stakeholder Communication: Provide regular updates to senior leadership on issue status, risks, and resolution plans, ensuring transparency and alignment across all stakeholders.


Key Requirements:

  • 15+ years of experience in SAP project management, with at least 5 years specifically in SAP S/4HANA implementations (ideally Greenfield projects).
  • SAP Expertise: In-depth understanding of SAP S/4HANA architecture, modules, and integration points, with experience in troubleshooting complex system issues.
  • Task Force Leadership: Demonstrated success in leading cross-functional teams in high-pressure environments to resolve critical technical and functional challenges.
  • Problem Solving: Strong analytical and problem-solving skills, with a proven ability to perform root cause analysis and develop long-term solutions.
  • Project Management: Familiarity with SAP Activate Methodology.
  • Technical Background: Hands-on experience with SAP Basis, infrastructure management, and Private Cloud environments preferred.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present complex technical issues to non-technical stakeholders.


Preferred Qualifications:

  • SAP S/4HANA certification.
  • Experience with integration of third-party tools and applications (e.g., SuccessFactors, Oracle EPM, Coupa).
  • Prior experience with SAP Private Cloud infrastructure management.
  • Experience in high-severity issue management and root cause analysis frameworks.
  • Please send your detailed resume and mirroring LinkedIn profile to begin discussions about this exciting opportunity


Thanks,

Nandit

nandit.srivastava@motionrecruitment.com