Senior Program Manager, Professional Services

4 weeks ago


Plano, United States IDR, Inc. Full time

IDR is seeking a dynamic and experienced Program Manager to join one of our top clients in Plano, TX. This role is perfect for a seasoned professional with a strong background in program management, looking to contribute to a large, interconnected program within a growing organization. If you are passionate about service excellence, organizational growth, and working within a team-oriented culture, we encourage you to apply today


Position Overview/Responsibilities for the Program Manager:


- Lead and manage large, interconnected programs, ensuring timely completion and quality delivery

- Collaborate closely with leadership and cross-functional teams to align on project goals and timelines

- Mitigate project risks and navigate through potential roadblocks and delays

- Champion service excellence and maturity, implementing initiatives to strengthen service quality

- Track and report on project and program progress, providing regular updates to stakeholders


Required Skills for Program Manager:


- 5 years of Program Management experience in the Technology or Professional Service field

- Bachelor's degree in Business Administration, Management, or related field (Master's degree preferred)

- Proven experience in leading large, interconnected programs

- Strong ability to manage cross-functional teams and interact with senior leaders

- PMP Certification is a plus


What’s in it for you?


- Competitive compensation package

- Full Benefits; Medical, Vision, Dental, and more

- Opportunity to join an industry-leading organization

- Hybrid work schedule with flexibility to work remotely

- Close-knit and team-oriented culture


Why IDR?


- 25+ Years of Proven Industry Experience in 4 major markets

- Employee Stock Ownership Program

- Medical, Dental, Vision, and Life Insurance

- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row



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