System Support Specialist

2 months ago


Indianapolis, United States Brooksource Full time

Pricing to contract (P2C) Analyst

Location: Fishers, IN (Hybrid work model, 3 days onsite / 2 days remote)

Duration: 12 month contract w/ high possibility for extension



The Opportunity:

Supports and maintains the P2C (Proposal to Contract) global pricing and contracting systems. Requires both a technically oriented and customer-focused individual who will deliver exceptional service. Makes recommendations that are mindful of technology, business processes, and system implications. Effectively manages ambiguity, identifies and resolves root cause of issues, and grasps complex processes. This is a dynamic, fast-paced environment requiring the ability to multi-task and adjust rapidly to new priorities. Success in this position requires a commercial mindset and knowledge of the sales & contracting cycle. Responsibilities include developing technical & non-technical area work instructions, job aids, or similar content. May provide technical assistance to P2C tool users; triages and works directly with P2C tool users and P2C Support team to research, troubleshoot and resolve issues. Supports tool updates and release strategies to achieve business results; performs data monitoring and cleansing activities.


Competencies:

Teamwork and Collaboration

  • Experienced working in a team environment where the results of the individual contribute to moving the team forward and achieving the team goals.
  • Capable of addressing and resolving conflict by creating an atmosphere of openness and trust, establishes strong collaborative relationships within and across diverse teams.
  • Ability to synthesize direction and delegation from many members of the P2C team.

Strategic agility

  • Leverage critical thinking and problem-solving skills to develop and implement streamlined and compliant business processes and systematic solutions.
  • Links role responsibilities with the mission of the organization.

Technical and business expertise

  • Have aptitude for and enjoy detailed technical data, apply knowledge to improve results in an operational setting and contribute to overall team success.
  • Highly skilled at synthesizing and applying business knowledge to solve problems.
  • SAP ERP experience.


Qualifications:

  • Bachelor’s Degree, experience may be considered in lieu of a degree.
  • 2 years of analytical experience.
  • Participation in an approved accelerated development, fellowship or rotational program may be considered in lieu of experience.
  • Excellent written and verbal communication skills.
  • Strong computer skills and technical aptitude.
  • Strong analytical skills and problem-solving ability.
  • Demonstrated ability in prioritizing multiple projects that are smaller in scope.
  • Ability to work independently and with teams.


Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.



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