BPO Tax Support Associate
2 months ago
Responsibilities (E = Essential A = Additional)
E Doing online property/tax searches on the Tax Assessor and Collector websites
E Calling Tax Assessor, Tax Collector, County Clerk, Building Department, Water/Sewer Company, and 3rd party Lien Holders.
E Calculating estimates when needed; processing tax cert per client requirements
E Maintain open lines of communication with department members to ensure documents are processed in a timely and accurate manner
E Work to meet and exceed the defined production standards, metrics and/or SLA set forth by Management
A Provide back-up to various department functions when necessary to ensure continuation of department work-flow.
A Additional responsibilities as assigned
Education And Experience (E = Essential D = Desired)
E High School diploma or equivalent
D 1 year related experience.
Knowledge, Skills, Abilities
- Organization Skills
- Attention to Detail
- Multi-tasking Skills
- Excellent Communication (Verbal and Written)
- Ability to Follow Instructions Based on State Requirements
- Perform Simple Calculations Based on Percentages
- Basic Computer Use and Online Navigation
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