BPO Tax Support Associate

2 months ago


Pittsburgh, United States Visionet Systems Inc. Full time

Responsibilities (E = Essential A = Additional)


E Doing online property/tax searches on the Tax Assessor and Collector websites

E Calling Tax Assessor, Tax Collector, County Clerk, Building Department, Water/Sewer Company, and 3rd party Lien Holders.

E Calculating estimates when needed; processing tax cert per client requirements

E Maintain open lines of communication with department members to ensure documents are processed in a timely and accurate manner

E Work to meet and exceed the defined production standards, metrics and/or SLA set forth by Management

A Provide back-up to various department functions when necessary to ensure continuation of department work-flow.

A Additional responsibilities as assigned


Education And Experience (E = Essential D = Desired)


E High School diploma or equivalent

D 1 year related experience.


Knowledge, Skills, Abilities

  • Organization Skills
  • Attention to Detail
  • Multi-tasking Skills
  • Excellent Communication (Verbal and Written)
  • Ability to Follow Instructions Based on State Requirements
  • Perform Simple Calculations Based on Percentages
  • Basic Computer Use and Online Navigation



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