Business Process Specialist

4 weeks ago


Mountain View, United States Milestone Technologies, Inc. Full time

Title: Business Process Specialist/Regulatory Compliance Associate-Automobile

Location: Mountain View, CA(Hybrid)

Type: Contract

Duration: 6 Months


Project Overview

Seeking a Regulatory Compliance Associate. This person will be responsible for being a liaison between operations teams and the regulatory compliance team to ensure the forecasting, assembling, tracking, filing, and overall organizing of regulatory applications critical for company success are handled with urgency and care.


This person will also assist the Regulatory Compliance team in tracking ongoing deadlines using a mixture of technologies including proprietary issue-tracking software; and providing general team support, and Product & Regulatory counsel support as needed.


The ideal candidate will be hyper-organized and comfortable operating in a fast-paced environment that entails externally-imposed challenges. This person will work cross-functionally among the Operations, Legal, and staffing vendor teams. This position may require working in a physical office 4 days a week and driving between sites to deliver critical compliance materials.

Professionalism, care, and personal responsibility is required at all times.


Overall Responsibilities:

Work with operational teams in the field and the broader Regulatory Compliance team to forecast and ensure high-volume regulatory permits and other compliance materials are received by critical deadlines

Assemble, track, and file regulatory applications for permits for autonomous vehicle operators or permits and registrations for vehicles in both digital and hardcopy forms with exceptional attention to detail and care

Track and execute on renewal deadlines and other due dates using a mixture of different technologies including Google Sheets and proprietary issue-tracking software. Be able to remain flexible, learn new softwares quickly, and suggest tools and features to improve processes

Anticipate, identify, and problem-solve procedural issues that may affect company goals, and be able to improve processes

Ability to build strong relationships and work individually and as part of a cross-functional team

Support the broader Regulatory Compliance and Product & Regulatory teams with misc. work as needed (this includes pulling records, producing vehicle or driver lists, light research, document assembly, and giving input as a subject matter expert over time)


Mandatory Skills

At least an AA in Business Administration, Legal, or a regulatory-related discipline

2-3 years in an administrative, legal, or compliance-related role

2+ years working in a fast-paced environment that required laser-like attention to detail and organization skills

2+ years working with proprietary software

1+ year of experience assembling and/or tracking critical documentation

Strong understanding/regular usage of GSuite (Gmail, Drive, Sheets, etc.)

Ability to remain flexible and quickly learn and feel comfortable with proprietary softwares

Excellent people skills and a can-do attitude


Desired Skills

Strong familiarity with CA DMV processes

Familiarity with state and federal transportation or autonomous vehicle regulations

Enthusiasm for autonomous vehicles and/or safety and compliance philosophies

Experience with Adobe Acrobat and/or Illustrator



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