Service Desk Manager

Position Title: Service Desk ManagerJob Status: Full Time, ExemptLocation: Hybrid - Phoenix Company BackgroundFounded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions, provides industry expertise and consulting within the Public Sector for Digital Transformation.Mi-Case leverages a unique combination of...

Job SummaryWe are seeking a highly experienced and exceptional individual for the position of Service Desk Manager at Mi-Case. As a key member of our IT team, you will be responsible for managing the performance of Level 1 and Level 2 services & support for clients (internal and external) and ensuring that service levels are achieved to meet or exceed...

The Service Desk Technician (Tier 2) leads the daily operations of the service desk, managing the service desk team, and helping to ensure that the service desk is consistently improving with industry best practices and providing a customer-friendly attitude and the ability to work in a team environment.Job Type: Contract to hireWork Location: Tempe,...

The Service Desk Technician (Tier 2) leads the daily operations of the service desk, managing the service desk team, and helping to ensure that the service desk is consistently improving with industry best practices and providing a customer-friendly attitude and the ability to work in a team environment.Job Type: Contract to hireWork Location: Tempe,...

Job DescriptionJob DescriptionJob purposeThe Service Desk Administrator I is responsible for Level 1 support of Televerde IT systems and is a point of contact for accessing IT Services. This individual is responsible for incident management, asset inventory, and aspects of configuration and service level management. As the Service Desk Administrator, I...

Our client who is a large building manufacturer in Phoenix, AZ is seeking a dynamic IT Help Desk Manager to collaborate with their Infrastructure, Applications, and Information Security teams. The ideal candidate will manage and support computer hardware and Windows OS, including imaging, software installation, and deploying to end users. Also provides...

Job SummaryThe Help Desk Analyst I role at Phoenix Children's is a critical position that requires a strong technical background and excellent customer service skills. As a Help Desk Analyst I, you will be responsible for providing IT-related support to internal staff, utilizing various communication channels to troubleshoot and resolve technical issues.Key...

Job DescriptionJob DescriptionOur client who is a building manufacturer in Phoenix, AZ is seeking a dynamic IT Help Desk Manager to collaborate with their Infrastructure, Applications, and Information Security teams. The ideal candidate will manage and support computer hardware and Windows OS, including imaging, software installation, and deploying to end...

Job Title: Member ServicesAssociate Job Description: The Member Services Associate isresponsible for promoting and selling memberships for the pickleball club whileproviding exceptional customer service to current and potential members. The idealcandidate will be enthusiastic, outgoing, and have a passion for the sport ofpickleball.Key...

Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact....

Position Description :This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included) regarding clients, personal computers, personal computer peripherals, printers, telephone services,...

Position Description :This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included) regarding clients, personal computers, personal computer peripherals, printers, telephone services,...

Job DescriptionWe are seeking a dynamic and experienced IT Help Desk Manager to join our team at Progilisys Solutions, A Talent Groups Company. As a key member of our Infrastructure, Applications, and Information Security teams, you will be responsible for managing and supporting computer hardware and Windows OS, including imaging, software installation, and...

Job Summary: Join the Arizona Department of Administration, State Procurement Office, as a Help Desk Support Specialist in our Electronic Procurement (eProcurement) system. This vital role involves providing technical and administrative support to users across 120 State agencies, over 500 cooperative members, and 30,000+ vendors. Your...

Job Summary:The Senior Service Desk Analyst is a critical role within the Arizona Official Website of State of Arizona, responsible for monitoring trends within the team to identify, resolve issues, and suggest measures for permanent resolution. This position serves as the first escalation point for technical queries and engages in hands-on customer-facing...

If you are a current worker, please log into Workday and access our internal career site to apply. Salary Range: Salary Range: $18.00 - $23.00 USD hourly As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels,...

Vaco is on the hunt for a strong Application Specialist who will be responsible for supporting clients on multiple customer facing applications. In this role you will be working on incidents that have been escalated from frontline IT support on the service desk and fulfilling application specific service requests. You will be responsible for diagnosing...

We are seeking a dynamic IT Help Desk Manager for our client to collaborate with their Infrastructure, Applications, and Information Security teams. The ideal candidate will manage and support computer hardware and Windows OS, including imaging, software installation, and deploying to end users. Also provides support and expertise with Active Directory...

We are seeking a dynamic IT Help Desk Manager for our client to collaborate with their Infrastructure, Applications, and Information Security teams. The ideal candidate will manage and support computer hardware and Windows OS, including imaging, software installation, and deploying to end users. Also provides support and expertise with Active Directory...

Do you enjoy helping others? Do you have a background in call center or help desk? Our client in Phoenix is looking to add to their help desk team! This role will go until at least February but could end up being long term as well. Call center experience and good technical skills are required for this opportunity. Shift: Monday-Friday 8:30am-5pm Pay: $19-20...