Desktop Support Engineer

7 days ago


Commerce City, United States Tata Consultancy Services Full time

Relevant Experience (in Yrs) 6+

We have openings in Multiple Locations - Groveport, OH ; Shepherdsville, KY ; Commerce City CO ; Suwanee, GA.


Must Have Technical/Functional Skills :

  • Advanced knowledge in infrastructure projects, operations systems, and data analytics. ·
  • Assisting with troubleshooting issues using remote management software (LogMeIn, TeamViewer).
  • Testing, troubleshooting, and diagnosing computer error messages and failures.
  • Proficiency in the following technologies: Microsoft Office 365, VPN, Virtual Machines, Knowledge on Network, Printers, Remote Connectivity products, Security.
  • Good Understanding Mobile device management and enrolling IOS and Android devices and troubleshooting enrollment.
  • Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis.
  • Escalate issues to next level support if needed


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