Desktop Support Engineer
7 days ago
Relevant Experience (in Yrs) 6+
We have openings in Multiple Locations - Groveport, OH ; Shepherdsville, KY ; Commerce City CO ; Suwanee, GA.
Must Have Technical/Functional Skills :
- Advanced knowledge in infrastructure projects, operations systems, and data analytics. ·
- Assisting with troubleshooting issues using remote management software (LogMeIn, TeamViewer).
- Testing, troubleshooting, and diagnosing computer error messages and failures.
- Proficiency in the following technologies: Microsoft Office 365, VPN, Virtual Machines, Knowledge on Network, Printers, Remote Connectivity products, Security.
- Good Understanding Mobile device management and enrolling IOS and Android devices and troubleshooting enrollment.
- Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis.
- Escalate issues to next level support if needed
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