Technical Writer

1 month ago

Vienna, United States Seneca Resources Full time

One of our top clients is hiring a Technical Writer:


Location: Hybrid in Vienna, VA; Winchester, VA; or Pensacola, FL


Work Authorization: US Citizens, Green Card Holders, TN Visa, Green Card EAD's.


Description:

We are seeking a highly skilled and detail-oriented Technical Writer (contractor) to join the team. The ideal candidate will have a strong background in documentation and writing, with a deep understanding of technology and processes. As a Technical Writer, (s)he will be responsible for creating clear, concise, and comprehensive documentation that supports company products, services, and internal processes.


Key Responsibilities:


• Documentation Development:

• Create, revise, and maintain technical documentation, including user manuals, processes, technical guides, technical and business documentation, and procedures documentation.

• Develop and standardize templates and documentation processes to ensure consistency and quality.


Collaboration

• Work closely with cross-functional teams including leads, engineers, product managers, developers, and other stakeholders to gather information and ensure accurate, presentable, and complete documentation.

• Participate in meetings and product development discussions to stay updated on new features, changes, and updates.


Research & Analysis:

• Research, analyze, and interpret technical information from various sources to produce user-friendly documentation.

• Continuously update documentation based on new product releases, updates, and user feedback.


Content Management

• Organize and manage documentation repositories, ensuring documents are easily accessible and up to date.

• Implement and manage version control for documentation to track changes and updates.


Quality Assurance

• Conduct thorough reviews of documentation for accuracy, proper presentation, completeness, and adherence to standards.

• Test and validate documentation content against the actual product and processes to ensure usability.


Qualifications:

• Education: Bachelor’s degree in Technical Writing, strong English, Communications, Computer Science, or a related field.


Experience:

• Proven experience as a Technical Writer or similar role, preferably in the technology sector.

• Strong understanding of technical concepts, software development, and engineering processes.

• ServiceNow Experience is REQUIRED


Skills:

• Excellent written and verbal communication skills.

• Proficiency in documentation tools such as Microsoft Office, Adobe Acrobat, SharePoint , and other content management systems.

• Strong attention to detail and organizational skills.

• Ability to explain complex technical information in a clear and concise manner.

• Additional Requirements:

• Ability to work independently and as part of a team.

• Strong problem-solving skills and a proactive approach to documentation challenges.

• Ability to handle multiple tasks simultaneously and meet deadlines.

• Ability to work under pressure and deadlines.


Preferred Qualifications:

• Experience with Agile development methodologies.

• Knowledge of technology and software development tools.

• Certification in Technical Writing and or content management.


About Seneca Resources:

Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, Florida and Texas that service clients throughout the United States.

We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

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