Implementation System Admin
1 month ago
As an Implementation System Admin, you'll be the driving force behind our clients' seamless integration of cutting-edge technology and business solutions. Your mission will be to deliver a flawless setup, installation, and training experience. You'll forge strong partnerships directly with clients, guiding them through initial access, data migration, and process documentation. You're the go-to expert for answering any system-related questions and offering top-notch support.
You Will:
- Setup and install technical systems, applications, or process designs for clients’ purchased or outsourced technology and business process solutions
- Play a leading role in testing and troubleshooting, ensuring everything runs smoothly
- Work directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users
- Test and troubleshoot functionality of installed systems; identify and document technical issues to be escalated to product and system integration teams for resolution
- Provide feedback based on client experiences to product and professional services teams for product and process improvements
- Identify and solve issues related to system performance and functionality
- Recognize service gaps and fill in as a utility player as necessary to complete work and technical projects
You Have:
- Minimum of 5 years of experience implementing technical solutions with external clients
- An understanding of networking concepts and protocols: TCP/IP, DHCP, DNS
- Experience with Mac OS, Windows Devices, Google Admin, Cisco Phones, VOIP, O365, printer management
- An associate's, bachelor’s degree, certifications, or equivalent relevant work experience in lieu of a degree
- Ideal: CCNA Certification, Sec+, and/or Network+ Certification
- The ability to translate business issues into systems and operational solutions
- Time management skills to handle multiple task assignments and prioritize work appropriately
- Leadership and prioritization skills; ability to build consensus and drive decision-making; proven ability to work cross-functionally to accomplish objectives
- Ability to travel 50% of the time
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Implementation System Admin
1 month ago
Kansas City, United States Menlo Full timeAs an Implementation System Admin, you'll be the driving force behind our clients' seamless integration of cutting-edge technology and business solutions. Your mission will be to deliver a flawless setup, installation, and training experience. You'll forge strong partnerships directly with clients, guiding them through initial access, data migration, and...
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