Current jobs related to Customer Service Manager - Lafayette - BBSI

  • Customer Service Manager

    3 weeks ago

    Lafayette, Indiana, United States Crew Carwash Full time

    About the RoleCrew Carwash is seeking a highly motivated and organized individual to join our team as an ASAP Manager. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our car wash locations.Key ResponsibilitiesManage and oversee the daily activities of our car wash locations, ensuring...

  • Customer Service Manager

    3 weeks ago

    Lafayette, Indiana, United States Crew Carwash Full time

    About the RoleCrew Carwash is seeking a highly motivated and organized individual to join our team as an ASAP Manager. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our car wash locations.Key ResponsibilitiesManage and oversee the daily activities of our car wash locations, ensuring that all...

  • Part Time Store Associate

    6 days ago

    Lafayette, Indiana, United States Gordon Food Service Full time

    Join Our Team as a Part Time Store AssociateGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, and more. We are seeking a Part Time Store Associate to join our team at our retail division.Key Responsibilities:Provide exceptional customer service to our customers, ensuring a...

  • Customer Service Representative

    4 months ago

    Lafayette, United States Nanshanusa Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:2022-2Location:Lafayette, INDepartment:Customer Service Description **Overview** The Customer Service Representative is responsible for providing exceptional customer service to our OEM and distributor clients. Position also serves as a liaison...

  • Customer Service Liaison

    7 days ago

    Lafayette, Indiana, United States Nanshanusa Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:2022-2Location:Lafayette, INDepartment:Customer Service Description **Overview** The Customer Service Representative is responsible for delivering exceptional customer experiences to our OEM and distributor clients. This role serves as a...

  • Customer Service Liaison

    6 days ago

    Lafayette, Louisiana, United States The Wright Group Full time

    Job Title: Customer Service AssociateJob Summary:The Customer Service Associate will play a critical role in supporting the existing sales force and customer base. This position will assist in maintaining the highest level of customer service provided by The Wright Group. The successful candidate will work directly with regional sales managers to manage...

  • Customer Service Ambassador

    2 weeks ago

    Lafayette, Indiana, United States Nanshanusa Full time

    Job Summary:The Customer Service Ambassador will provide exceptional customer service to our OEM and distributor clients, serving as a liaison between Regional Sales Managers/Manufacturing Representatives, Manufacturing/Operations, Production Capacity Planning, Technical, Shipping and Fabrication Services.Key Responsibilities:Field incoming calls from...

  • Customer Service Representative

    3 weeks ago

    Lafayette, Indiana, United States Lafayette Buick GMC Full time

    About the RoleLafayette Buick GMC is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our customers and ensuring a seamless experience from the moment they walk in the door.Key ResponsibilitiesCustomer Service: Greet and welcome...

  • Customer Service Representative

    4 days ago

    Lafayette, Louisiana, United States Apex Solutions Full time

    Customer Service Representative About the Role We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Apex Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Lafayette, Colorado, United States Kroger Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Fuel Center Associate. As a key member of our fuel center team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and safe environment for our customers.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    7 days ago

    Lafayette, Indiana, United States Habegger Full time

    Job SummaryHabegger Corporation is seeking a highly responsible and organized Customer Service Representative/Warehouse Assistant to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, order fulfillment, and warehouse duties.Key...

  • Customer Service Representative

    3 weeks ago

    Lafayette, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at K & G Petroleum Llc Defunct. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...

  • Customer Service Representative

    2 weeks ago

    Lafayette, Indiana, United States Habegger Full time

    Customer Service Representative/Warehouse AssistantLafayette, INHabegger Corporation is seeking a responsible, organized, and customer service-oriented individual to fill the role of Customer Service Representative/Warehouse Assistant. As the face of Habegger, you will be responsible for customer order fulfillment and interfacing via phone, email, and in...

  • Customer Service Representative

    3 weeks ago

    Lafayette, Louisiana, United States Enterprise Call Center Full time

    Job DescriptionCompany OverviewEnterprise Call Center is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for global brands. Our team of experts provides professional customer care services through integrated platforms, ensuring consistent representation of branding efforts worldwide.Job SummaryWe are seeking...

  • Customer Service Representative

    4 days ago

    Lafayette, Louisiana, United States VieMed Full time

    Job SummaryVieMed is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our patients and customers.Key ResponsibilitiesKnowledge Management: Stay up-to-date on current patient database and billing system...

  • Customer Service Representative

    2 weeks ago

    Lafayette, Indiana, United States Crew Carwash Full time

    About UsCrew Carwash is a leading provider of car wash services, committed to delivering exceptional customer experiences and fostering a positive work environment. We're seeking a talented Customer Service Team Member to join our team and contribute to our mission of providing outstanding service to our customers.Job SummaryWe're looking for a friendly and...

  • Customer Service Representative

    2 weeks ago

    Lafayette, Louisiana, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCDomino's Pizza LLC is a leading pizza delivery and carryout chain with a strong presence in the United States. As a family-owned business, we pride ourselves on providing excellent customer service and a fun work environment.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...

  • Customer Service Representative

    3 weeks ago

    Lafayette, Louisiana, United States CarMax Full time

    About the RoleThis is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential.Key ResponsibilitiesCustomer Service: Provide exceptional customer service by...

  • Customer Service Ambassador

    2 weeks ago

    Lafayette, Indiana, United States Nanshanusa Full time

    Job Summary:The Customer Service Ambassador will provide exceptional support to our clients, ensuring their needs are met and exceeded. This role requires strong communication and problem-solving skills, as well as the ability to work collaboratively with various departments to drive commercial and key account strategies.Key Responsibilities:Field incoming...

  • Customer Service Representative

    7 days ago

    Lafayette, Indiana, United States Fivestarhyundaiofmacon Full time

    Customer Service Representative Job DescriptionFivestarhyundaiofmacon is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and live chat inquiries.Responsibilities:Answer customer calls and respond to...

Customer Service Manager

4 months ago

Lafayette, United States BBSI Full time

The Client Support Manager is responsible for overseeing the client support team and ensuring exceptional service delivery to our customers. They play a pivotal role in maintaining client satisfaction, resolving issues efficiently, and identifying opportunities to enhance the overall customer experience. The ideal candidate will possess excellent communication skills, leadership abilities, and a strong commitment to customer success.


Key Responsibilities:

Leadership:

  • mentor, and motivate the client support team (5 – 10 individuals) to deliver high-quality service.
  • day-to-day administrative operations, including schedules and backup duties.
  • clear performance objectives and provide regular feedback to team members.
  • a positive and collaborative work environment that encourages teamwork and professional growth.
  • and evaluates strategies to improve employee performance including performance improvement plans and making final determination on terminations of employment.
  • with all departments to find solutions that benefit the overall organization

Client Relationship Management:

  • as the primary point of contact for clients, understanding their needs and addressing concerns in a timely manner.
  • and maintain strong relationships with clients, becoming a trusted advisor and advocate for their success.

Issue Resolution:

  • escalated client issues, working closely with internal teams to ensure prompt resolution.
  • effective problem-solving strategies to address client concerns and prevent recurrence.
  • detailed records of client interactions and resolutions, maintaining a comprehensive database of support activities.

Qualifications:

  • degree in business administration or a related field (preferred).
  • experience in client support or customer service management, with a track record of success in a similar role.
  • leadership skills with the ability to inspire and motivate team members.
  • communication skills, both written and verbal, with a customer-centric approach.
  • mindset with the ability to interpret data and make data-driven decisions.
  • problem-solving abilities and a proactive attitude towards issue resolution.
  • to thrive in a fast-paced environment and adapt to changing priorities.

Benefits:

  • salary
  • paid health insurance
  • retirement savings plan
  • time off and holidays
  • for annual bonus and monthly commission