A&K Tailor Made Sales Assistant

4 weeks ago

Downers Grove, United States Crystal Cruises Full time
Description

Position Summary

The Sales Assistant is responsible for assisting Travel Consultants in sales, administration, and preparation of all operational components and documents related to a booking.

Responsibilities And Accountabilities

  • Provide sales support to Travel Consultants as assigned.
  • Maintain A&K service and communication standards.
  • Act as point of contact when Travel Consultant is not available including but not limited to vacations, meetings, and trainings.
  • Good working knowledge of Travel Studio, all guest profiles, and itinerary information in Travel Studio.
  • Create and format proposals from routings or custom itineraries as provided by DMCs utilizing itinerary “blocks” or as built-in Travel Studio. Ensure that inclusions/exclusions accurately reflect terms for all destinations included in the proposal, as well as any special terms.
  • Monitor DMC correspondence to ensure all confirmation has been received for services and send the final itinerary to DMC to ensure quality control
  • Follow up with guests/Travel Agents on additional services requested, and collect missing information and itinerary details. Communicate updates to DMC or appropriate parties
  • Monitor TC Mailboxes for operational actionable items on a daily basis
  • Prepare personalized documents
  • Create special inclusions in collaboration with the Travel Consultant
  • Research competitive online pricing
  • Coordinate and drive updates with the Travel Consultant on all reporting
  • Collaborate with Travel Consultant when gaps in services are identified
  • Ensure that booking financials are balanced, process payments, all extra services are paid in full, and appropriate notations in the record regarding booking margins in order to release final documents.
  • Assist Guest Relations when post-tour issues require investigation into historical documentation
  • Maintain a harmonious working relationship with guests, Travel Agent partners, colleagues, and vendors
  • Special projects or other related duties as required.
  • Develop knowledge, skills, and abilities in the areas of:
    • Proper telephone etiquette and sales techniques
    • Writing skills
    • Accounting and costing protocol and procedures
    • Geography
    • A&K DMCs and Third-Party Suppliers
Skills And Abilities

  • Strong multi-tasking skills and flexibility required
  • Global Geography and destination knowledge
  • Detail-oriented with excellent organizational skills
  • Accuracy with data entry required
  • Ability to work in a team environment
  • Ability to work independently and within specified deadlines
  • Excellent verbal/written communication skills and phone demeanor
  • Must be proficient with all Microsoft Office applications and Internet search engines
  • Basic Sabre skills preferred
  • Knowledge of Internet search engines
  • Must read/write/speak English

Requirements

Education and Experience

  • Travel School or a college degree preferred
  • High School diploma required
  • Relevant travel industry experience preferred

Special Requirements

  • Evening, weekend, and approved overtime may be required

  • A&K Tailor Made Sales Assistant

    2 months ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe Sales Assistant is responsible for assisting Travel Consultants in sales, administration, and preparation of all operational components and documents related to a booking.Responsibilities and AccountabilitiesProvide sales support to Travel Consultants as assigned.Maintain A&K service and communication...

  • A&K Tailor Made Sales Assistant

    2 months ago

    Downers Grove, United States Crystal Cruises Full time

    Position Summary The Sales Assistant is responsible for assisting Travel Consultants in sales, administration, and preparation of all operational components and documents related to a booking. Responsibilities and Accountabilities Provide sales support to Travel Consultants as assigned. Maintain A&K service and communication standards. Act as point of...

  • A&K Tailor Made Sales Assistant

    4 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Sales Assistant is responsible for assisting Travel Consultants in sales, administration, and preparation of all operational components and documents related to a booking.Responsibilities And AccountabilitiesProvide sales support to Travel Consultants as assigned. Maintain A&K service and communication standards. Act as point...

  • Tailor Made Travel Consultant

    2 months ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe Travel Consultant is responsible for the design, pricing, and sale of itineraries that are tailored to meet guest requirements and expectations.Responsibilities and AccountabilitiesMeet or exceed established sales goalsDevelop and maintain a network of existing and new clientele through outbound sales calls...

  • Tailor Made Travel Consultant

    4 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Travel Consultant is responsible for the design, pricing, and sale of itineraries that are tailored to meet guest requirements and expectations.Responsibilities And AccountabilitiesMeet or exceed established sales goalsDevelop and maintain a network of existing and new clientele through outbound sales calls in order to build...

  • Tailor Made Sales Assistant

    2 months ago

    Downers Grove, United States Abercrombie & Kent Full time

    Position Summary The Sales Assistant is responsible for assisting Travel Consultants in sales, administration, and preparation of all operational components and documents related to a booking. Responsibilities and Accountabilities Provide sales support to Travel Consultants as assigned. Maintain A&K service and communication standards. Act as point of...

  • A&K Product Manager, Africa

    4 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing...

  • A&K Product Manager, Africa

    3 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing...

  • A&K Product Manager, Africa

    2 months ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative,...

  • A&K Product Manager, Africa

    3 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative,...

  • A&K Product Manager, Africa

    4 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing...

  • A&K Product Manager, Africa

    3 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing...

  • A&K Product Manager, Africa

    4 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing...

  • A&K Product Manager, Africa

    4 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    Description Position Summary The Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and...

  • A&K VP, Global Private Travel Sales Acquisition

    2 months ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe position is responsible for developing and executing business strategies and events to drive accelerated cultivation, acquisition, and re-engagement to grow the high net worth global market share and establish A&K as the best in class for luxury travel.Responsibilities and AccountabilitiesIn conjunction with...

  • A&K VP, Global Private Travel Sales Acquisition

    3 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe position is responsible for developing and executing business strategies and events to drive accelerated cultivation, acquisition, and re-engagement to grow the high net worth global market share and establish A&K as the best in class for luxury travel.Responsibilities and AccountabilitiesIn conjunction with...

  • Account Executive, Smb Sales

    6 days ago

    Downers Grove, United States T-Mobile Full time

    **Be unstoppable with us!** T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as...

  • Account Executive, SMB Sales

    3 weeks ago

    Downers Grove, Illinois, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...

  • Account Executive, SMB Sales

    4 weeks ago

    Downers Grove, Illinois, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...

  • Account Executive, SMB Sales

    3 weeks ago

    Downers Grove, Illinois, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...