Help Desk Specialist

Job Title: Help Desk Specialist Location: San Antonio, TX Clearance: Secret Certification: CompTIA Security+ Four years of experience in customer service, at least two of which were on a Help Desk Experience with Incident management, Problem management, Knowledge management. Ability to follow established protocols and procedures, and apply industry...

Join Road Runner Sports as our next **Help Desk Manager **and use your talents to support our team and their IT needs! In this role you lead the Service Desk team, providing first-level hardware, software, networking, and telecom support to internal customers. You will advise on critical department projects and expand the overall service desk capabilities....

Responsibilities IT Help Desk support (On rotating basis with some after-hours coverage):Answer help desk phone calls.Route help desk tickets to appropriate technicians or support groups.Provide on the spot troubleshooting as time allows.Provide support through Microsoft Teams.Provide walk up support.Provide local support for the following systems...

TITLE: User Support TechnicianLOCATION: Marlborough Campus, MA - SHIFT HOURS: 8am-5pm – ONSITE/No remoteDURATION: 6 monthsREQUIRED: *NEED THESE –1-2 years experience in IT Help Desk support (Phone Support AND DESKSIDE support both needed).Good troubleshooting and technical skillsGood communications skills2 rounds of video interviewResponsibilitiesIT Help...

TITLE: User Support TechnicianLOCATION: Marlborough Campus, MA - SHIFT HOURS: 8am-5pm – ONSITE/No remoteDURATION: 6 monthsREQUIRED: *NEED THESE –1-2 years experience in IT Help Desk support (Phone Support AND DESKSIDE support both needed).Good troubleshooting and technical skillsGood communications skills2 rounds of video interviewResponsibilitiesIT Help...

TITLE: User Support TechnicianLOCATION: Marlborough Campus, MA - SHIFT HOURS: 8am-5pm – ONSITE/No remoteDURATION: 6 monthsREQUIRED: *NEED THESE –1-2 years experience in IT Help Desk support (Phone Support AND DESKSIDE support both needed).Good troubleshooting and technical skillsGood communications skills2 rounds of video interviewResponsibilitiesIT Help...

Job DescriptionJob DescriptionPut your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development...

Job DescriptionJob DescriptionPut your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development...

IT Help Desk Engineer IIDepartment: Response CenterEmployment Type: Full TimeLocation: San DiegoCompensation: $ $43.27 / hourDescriptionLocation: RemoteWant to be a part of a fast-paced growing MSP that is fiercely committed to helping others thrive?A career with an IT Managed Service Provider (MSP) is a challenging thing, but also extremely rewarding It's...

Our client is looking for an IT Help Desk Technician for the Naval Health Research Center in San Diego, CA! *Qualified applicants must be US Citizens and being able to obtain and/or hold a Secret Clearance* Tasks: • Assists in resolving complex IT program and implementation issues, especially with cross platform data and IT systems that require...

Support Desk Specialist Tier 1 and Tier 2 (multiple openings)   Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial...

Support Desk Specialist Tier 1 and Tier 2 (multiple openings)   Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial...

GridIron IT is seeking multiple NOC Specialist local to San Antonio, TX.Clearance: Top Secret (SCI Eligible)PRIMARY RESPONSIBILITIES: Manage and operate a 24/7/365 NOC for enterprise network monitoring; incident escalation and response; and maintenance and upgrade activities ****DIFFERENT SHIFTS PROVIDED*** Provide Tier 1, Tier 2 (Help Desk) problem...

GridIron IT is seeking multiple NOC Specialist local to San Antonio, TX.Clearance: Top Secret (SCI Eligible)PRIMARY RESPONSIBILITIES: Manage and operate a 24/7/365 NOC for enterprise network monitoring; incident escalation and response; and maintenance and upgrade activities ****DIFFERENT SHIFTS PROVIDED*** Provide Tier 1, Tier 2 (Help Desk) problem...

Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services...

Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services...

Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services...

Help Desk Coordinator Intermediate This position requires an active Secret clearance Help Desk Coordinator Intermediate, under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resolution steps as well as resolve fewer complex problems immediately, while...

Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation’s largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge technology to deliver impactful products and client-centric services within...

Responsiblties Provide technical support to the university community to resolve first tier common desktop software hardware and communications issues in an efficient and timely manner. Accurately document request history. Triage and route second and third tier requests to the appropriate technical personnel. Provide timely resolution of problem or...