Help Desk Analyst

Responsiblties Provide technical support to the university community to resolve first tier common desktop software hardware and communications issues in an efficient and timely manner. Accurately document request history. Triage and route second and third tier requests to the appropriate technical personnel. Provide timely resolution of problem or escalation...

Job Description Check out the role overview below If you are confident you have got the right skills and experience, apply today.KIOXIA America Inc., formerly Toshiba Memory America Inc., is looking for a Help Desk - IT Specialist to assist the IT Department. The ideal candidate will be responsible for day-to-day problem resolution relating to PCs,...

**Responsibilities**: - Handle Tier 1 help desk escalations through tickets or phone - Install, modify, and repair computer hardware and software - Run diagnostic programs to troubleshoot problems - Resolve technical problems with Local Area Networks (LAN), - Respond to queries either in person or over the phone. - Some travel to customer location is...

Responsibilities: Main duties of a service desk analyst are to handle incoming queries and requests from end users, either via email or over the phone. A service desk analyst is an information technology (IT) professional who helps users resolve issues with computer hardware or software. They respond to user inquiries, assess problems and issues with IT...

Responsibilities: Main duties of a service desk analyst are to handle incoming queries and requests from end users, either via email or over the phone. A service desk analyst is an information technology (IT) professional who helps users resolve issues with computer hardware or software. They respond to user inquiries, assess problems and issues with IT...

Job Overview:We are currently seeking an energetic and detail-oriented On-Call Help Desk Technician (Tier I) to join our IT support team. This entry-level position is designed for individuals looking to build a career in IT. Under general supervision, the successful candidate will provide technical assistance and support related to computer systems,...

Job Overview:We are currently seeking an energetic and detail-oriented On-Call Help Desk Technician (Tier I) to join our IT support team. This entry-level position is designed for individuals looking to build a career in IT. Under general supervision, the successful candidate will provide technical assistance and support related to computer systems,...

Job Overview:We are currently seeking an energetic and detail-oriented On-Call Help Desk Technician (Tier I) to join our IT support team. This entry-level position is designed for individuals looking to build a career in IT. Under general supervision, the successful candidate will provide technical assistance and support related to computer systems,...

Job Description KIOXIA America Inc., formerly Toshiba Memory America Inc., is looking for a Help Desk - IT Specialist to assist the IT Department. The ideal candidate will be responsible for day-to-day problem resolution relating to PCs, Microsoft applications (Word, Excel, etc.) as well as other types of applications such as Visio, Adobe, etc., first...

In this role, the Service Desk Analyst is a great entry level IT role; here you will work closely with your team to troubleshoot and resolve SWBC employees technical issues. You will also gain experience in customer service, documentation, call cent Service Desk, Analyst, Customer Service, IT, Technology, Support, Skills

Job DescriptionJob DescriptionTAC Coordinator - Livermore, CA (On-site)As a TAC Coordinator, you will be a frontline contact for our Enterprise Customers. You will have significant interaction (phone, emails, and ticketing) with our customers and our internal engineering team on service requests, projects, and escalations. You will be responsible for the...

Role DutiesThe role that you will be performing is that of a "Oracle ERP Analyst". What this role entails is working with our various clients understanding what their business process is come up with the "AS IS" process and the derive the "TO BE" process keeping in mind that they will using Oracle ERP to perform their operations. In this role there is a lot...

Skillset Matrix Manager Notes Technology Requirements (I.E Programs, systems, etc) Win 10 and 11, Office365, Dell computers, Apple iphones and ipads, PC troubleshooting. Active Directory, Exchange What does a typical day look like? (daily tasks) Answer help desk phone calls Route help desk tickets to appropriate technicians or support groups Provide on the...

Skillset Matrix Manager Notes Technology Requirements (I.E Programs, systems, etc) Win 10 and 11, Office365, Dell computers, Apple iphones and ipads, PC troubleshooting. Active Directory, Exchange What does a typical day look like? (daily tasks) Answer help desk phone calls Route help desk tickets to appropriate technicians or support groups Provide on the...

Job Overview:Our company is seeking an experienced On-Call Help Desk Technician (Tier II) to provide critical support for our IT operations. This role requires a minimum of two years of experience in technical support, with a strong ability to work independently in troubleshooting various computer applications, hardware, and software issues. The ideal...

Job Overview:Our company is seeking an experienced On-Call Help Desk Technician (Tier II) to provide critical support for our IT operations. This role requires a minimum of two years of experience in technical support, with a strong ability to work independently in troubleshooting various computer applications, hardware, and software issues. The ideal...

Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. The Desktop Support Tier I Analyst is responsible for providing first-level...

Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. The Desktop Support Tier I Analyst is responsible for providing first-level...

Responsibilities IT Help Desk support (On rotating basis with some after-hours coverage):Answer help desk phone calls.Route help desk tickets to appropriate technicians or support groups.Provide on the spot troubleshooting as time allows.Provide support through Microsoft Teams.Provide walk up support.Provide local support for the following systems...

Job Description As Senior Deal Desk Analyst you will be a key member of the Finance team, directly contributing to the growth of our business by partnering with key cross-functional team members to support all activities within the processing of our customer contracts. This is a pivotal role that will support the US Deals Desk team. Responsibilities:  Be...