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Local/Remote - Hybrid 8-5 PM CST

The Drop Ship department is responsible for processing all orders that will be shipping from either the manufacturer or distributor directly to the end user, bypassing warehouses. The Drop Ship Associate is responsible for working closely with our vendor partners and our customers in ensuring that all purchase orders are processed in a timely manner and billed correctly. This role is a buyer on the Drop Ship team who buys products for specific lines, providing product requirement guidance to Sales, and follows through with the fulfillment of each purchase.

Key Areas of Responsibility

• Review and analyze purchase orders for the assigned product lines.
• Qualify or reject with detailed directions all purchase orders.
• Establish and maintain internal and external partner relationships.
• Work with partners and Sales to make necessary changes to purchase orders to fulfill customer needs in a timely manner.
• Explain important internal processes to our vendor partners and Account Managers.
• Continually update the status of aging purchase orders, follow up with partners for information on scheduled shipments.
• Maintain part number information within database, updating pricing and any additional product line instructions that need to be provided to Sales.
• Responsible for flow of information from our partners to the client.
• Follow established procedures on daily work requirements and responsibilities.
• Utilize all new process improvement resources.
• Keep current of departmental policies and product lines to ensure drop ship purchase orders are processed correctly.
• Work with management on approving any exceptions that fall outside of departmental guidelines.
• Seek assistance from Senior Specialist and Supervisor to resolve more complex issues to determine next step of action.
• The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change.

Required Qualifications

• Excel 2010 proficiency test required for submission. Specifics would be around creating and modifying pivot tables, utilizing formulas, conditional formatting.
• High School diploma or equivalent.
• 1 year purchasing or sales experience or 2 years tech services working experience.
• Strong written and verbal communication skills with the ability to effectively interact with stakeholders at all levels.
• Proficient in Microsoft Office applications.
• Demonstrated ability to balance multiple priorities simultaneously and creatively problem solve.
• Strong organizational skills and attention to detail.
• Flexible with the ability to shift priorities in an ever-changing environment.