Travel Specialist

3 weeks ago


Deerfield Beach, United States All Star Healthcare Solutions Full time

All Star Healthcare Solutions is looking for outgoing, detail-oriented individuals to work in a fast-paced, team-centric environment sales support role. The Travel Specialist will work as a member of a team to offer individualized onboarding for our Locum Tenens Providers. The Travel Specialist will help facilitate the best possible traveling experience for Providers by initiating and maintaining exceptional rapport, providing extraordinary customer service, and assisting with the resolution of day-to-day issues that arise. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.


Essential Duties & Responsibilities:

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets
  • Other duties as assigned and modified at manager’s discretion.

Skills & Abilities:

  • Proven working experience as a travel specialist
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel)
  • Proficiency in English; knowledge of additional languages is an advantage
  • Exemplary sales skills and customer-oriented approach
  • Well-versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises

Qualifications:

  • HS Diploma required; Bachelor’s Degree highly preferred
  • Experience in Healthcare Staffing, Hospitality, Travel, Tourism, Business or relevant field
  • Candidates with personal travel experience will be preferred



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