Field Service Technician
3 months ago
ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.
Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Construction for a Field Service Technician.
Your Role in Keeping the Future in Safe Hands…
The primary duty of a Field Service Technician is to implement complex proprietary computerized access control systems, and various hardware and software applications. This job requires a mix of soft personal skills along with deep technical knowledge paired with strong diagnostic skills. You will be responsible for establishing rapport and comfort with customers as well as deploying, monitoring, diagnosing, and repairing a large software suite with an even larger array of hardware types.
Duties and Responsibilities
- Customer service-oriented approach with importance on understanding customer operation procedures
- Provide hardware and software solutions to solve customer access control scenarios
- Ability to travel week-to-week, 80% of the year
- Provide in person training to end users after system implementation
- Performing advanced troubleshooting on AAGS proprietary products and software
- Exercise professional judgment to discern customer concerns and needs for complex systems
- Provide feedback to property personnel and internal superiors on resolution/next steps
- Retrieve logs and provide detailed technical descriptions for bug reporting
- Work independently with little oversight or support in remote locations
- Collaborate with and support other departments as needed
- Available for on-call assignments on a rotating schedule basis
- Support and assisting AAGS 3rd party contractors on-site and remotely
- Manage high pressure situations with a professional demeanor
- Provide high level end user support remotely or on-site
- Other duties and special projects as assigned
- Draft project estimates and working with Sales with customer solutions
- Overall project management
Skill Requirements and Performance Criteria
- 5 to 7 years customer support or field technical experience
- Must be flexible with scheduling
- Ability to travel throughout US (drive and fly)
- Exceptional organizational skills
- Conscientious professionalism
- Excellent customer service skills
- Strong diagnostic/critical thinking skills
- Clear and concise written communication
Preferred Professional Skills
- Advanced knowledge of Windows
- Knowledge of Apple iOS
- Knowledge of Android OS
- Knowledge of wireless signal and RF networks
- Familiar with IoT devices
- Comfortable with multi-meter (Voltage, Amperage)
- Previous technical/field support experience
- Ability to read floor plans and electronic wiring schematics
Education/ Certificate
- Technical knowledge in low voltage applications
- Understanding of high voltage applications
About Us
Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.
-
Field Services Engineer
2 weeks ago
Richardson, United States Tokyo Electron US Full timeCompany: Tokyo ElectronPosition: Field Services Engineer - Level I and II openLocation: Richardson or Sherman, TX - travel between the two based on locationDuration: 1 year contract with extension, conversion to FTE in the futureTarget Pay rate: $30-32/hr for level IIBasic Qualifications:Must be able to be badged at client specific site2- 3+ years of...
-
Field Service Manager
3 weeks ago
Richardson, United States Quench USA, Inc. Full timeQuench USA is seeking a key contributor to join our team as a full time Field Service Manager in our Richardson, TX area market. The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and guidance to Field Service Technicians...
-
High-Tech Field Solutions Specialist
4 weeks ago
Richardson, Texas, United States Principal Service Solutions Full timeOverviewWe are a leading technical workforce provider, entrusted to safeguard the quality of operations at high-tech companies. Our team is dynamic and forward-thinking, creating innovative solutions that drive efficiency and unleash the power of the high-tech workforce worldwide.Job SummaryWe are seeking detail-oriented individuals with technical and...
-
Service Technician Position Available
2 days ago
Richardson, Texas, United States Toyota of Richardson Full timeAbout the JobWe are currently looking for a Service Technician to join our team at Toyota of Richardson. The successful candidate will be responsible for installing, maintaining, repairing, and testing automated equipment.The ideal candidate will have a strong background in technical fields, such as mechanics or electronics. They will also need to have...
-
Field Service Engineer
4 days ago
Richardson, United States Disability Solutions Full timeCompany Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...
-
Field Support Engineer
4 weeks ago
Richardson, Texas, United States ASSA ABLOY Global Solutions Full timeAvoid Compromise: Secure Access Control Solutions are Our ExpertiseASSA ABLOY Global Solutions has consistently ranked among Forbes' most innovative companies worldwide. We strive to provide exceptional customer experiences and cutting-edge security solutions.As a Field Service Technician, your main objective will be to deliver comprehensive services...
-
Automotive Service Technician
1 day ago
Richardson, Texas, United States Toyota of Richardson Full timeJob TitleA highly skilled Automotive Service Technician is needed for Toyota of Richardson's premier Service Department to work in our quick lane.This technician will provide general services for vehicle maintenance and repair that include but are not limited to oil changes, tire rotations, filter and fluid replacements in a safe, efficient and productive...
-
Customer Service Specialist
3 weeks ago
Richardson, United States Service Experts Full timePosition: Customer Service Specialist Location: Field Support Office, 3400 N Central Expy Suite 410, Richardson, TX 75080 (on-site) Schedule : 9:30am-5:30pm CST (includes weekends with two consecutive weekdays off) Pay: $18.50 per hour Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our...
-
Field Service Engineer Professional
6 days ago
Richardson, Texas, United States APPLIED MATERIALS Full timeJob OverviewWe have an exciting opportunity for a highly skilled Field Service Engineer II (C2) to join our team at Applied Materials. In this role, you will play a critical part in supporting our global customers with the installation, maintenance and upgrade of their Applied Materials equipment.As a Field Service Engineer, you will work closely with senior...
-
Field Service Engineer
2 weeks ago
Richardson, United States WGNSTAR Full timeWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who hold similar values, which is why we do not put limits on learning,...
-
Field Service Engineer
1 week ago
Richardson, United States WGNSTAR Full timeWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development,...
-
Service Technician Expertise Required
24 hours ago
Richardson, Texas, United States Toyota of Richardson Full timeAbout the JobAre you an experienced Service Technician looking for a new challenge? Do you have a strong background in troubleshooting and repairing complex automotive systems? If so, we want to hear from you!We are seeking a highly skilled Service Technician to join our team at Toyota of Richardson. As a key member of our service department, you will be...
-
Access Solutions Technician
4 weeks ago
Richardson, Texas, United States ASSA ABLOY Global Solutions Full timeAt ASSA ABLOY Global Solutions, we're innovating how people move through a safer world. As a Field Service Technician, you'll implement complex access control systems and provide exceptional customer experiences.Your role will involve deploying and monitoring software applications, diagnosing and repairing hardware and software issues, and training end users...
-
Technical Field Service Specialist
4 days ago
Richardson, Texas, United States One Ring Networks, Inc. Full timeJob OverviewWe are seeking a highly skilled Premise Installation and Repair Technician to join our team at One Ring Networks, Inc. in Richardson, Texas. As a key member of our technical team, you will be responsible for installing, repairing, and maintaining network infrastructure and premise wiring systems. If you have experience working with Category 3, 5,...
-
Automotive Technicians Specialist
5 days ago
Richardson, Texas, United States Toyota of Richardson Full timeWe are seeking a skilled Automotive Technicians Specialist to join our team at Toyota of Richardson. This is an exciting opportunity to work with a leading automotive dealership in the DFW area.As an Automotive Technicians Specialist, you will be responsible for providing exceptional customer service and support during field visits. You will also manage...
-
Richardson, United States University of Texas at Dallas Full timePosting Details Posting Details Posting Number S06115P Position Title Technical Services Associate-Lighting Technician Functional Title Technical Services Associate- Lighting Tech Department Arts, Humanities, and Technology Salary Range Up to $50,000 Depending on Qualifications Pay Basis Monthly Position Status Regular full-time Location Richardson ...
-
Field Service Engineer II
2 weeks ago
Richardson, Texas, United States Applied Materials Full timeJob Overview:We are looking for a talented Field Service Engineer II to join our team in Dallas/Richardson, TX. As a Field Service Engineer, you will be responsible for installing, maintaining, and upgrading complex semiconductor equipment at customer sites worldwide.Key Responsibilities:Perform scheduled preventative maintenance and corrective maintenance...
-
Toyota Service Technician Lead
5 days ago
Richardson, Texas, United States Toyota of Richardson Full timeAbout the RoleThe ideal candidate will possess a strong background in automotive repair, with a focus on Toyota and Lexus models. Excellent communication and problem-solving skills are essential for success in this position.You will be working closely with our experienced technicians to achieve set targets and contribute to the overall growth of our service...
-
Customer Service
3 weeks ago
Richardson, United States L and S Mechanical Full timeJob Type Full-timeDescriptionAbout L&S MechanicalHeadquartered in Richardson, Texas, L&S Mechanical ("L&S") is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in the Texas, South Carolina, North Carolina and Georgia residential housing markets. Founded in 1985, L&S serves large production homebuilders in Dallas /...
-
Customer Service
7 days ago
Richardson, United States L and S Mechanical Full timeJob Type Full-timeDescriptionAbout L&S MechanicalHeadquartered in Richardson, Texas, L&S Mechanical ("L&S") is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in the Texas, South Carolina, North Carolina and Georgia residential housing markets. Founded in 1985, L&S serves large production homebuilders in Dallas /...