Technical Field Service Specialist

1 day ago


Richardson, Texas, United States One Ring Networks, Inc. Full time
Job Overview

We are seeking a highly skilled Premise Installation and Repair Technician to join our team at One Ring Networks, Inc. in Richardson, Texas. As a key member of our technical team, you will be responsible for installing, repairing, and maintaining network infrastructure and premise wiring systems. If you have experience working with Category 3, 5, and 5E premise wiring, as well as a strong understanding of TIA-568B standards, we encourage you to apply for this exciting opportunity.

The ideal candidate will possess excellent problem-solving skills, be able to work effectively under tight deadlines, and have a strong desire to learn new technologies. You will be expected to contribute to our 24 x 7 support by participating in rotating on-call shifts and collaborating with our NOC engineers during service activation and troubleshooting.

This is a full-time, permanent position based out of our office in Richardson, with standard hours from 8:00 a.m. to 5:00 p.m., Monday through Friday. However, some work after hours may be required depending on business needs.

Responsibilities
  • Installs, terminates, tests, and repairs premise wiring according to TIA-568B standards.
  • Installs premise hardware, including plywood back boards, conduit, structured cabling, patch panels, UPS, PDU, relay racks, data cabinets, and NEMA boxes.
  • Installs network hardware, including switches, routers, firewalls, IP phones, Analog Telephone Adapters, media converters, wireless access points, microwave radios, and dishes.
  • Climbs and works on towers for the purpose of installing, replacing, or equipment.
  • Learns and uses company software, hardware, and related systems.

Requirements
  • High School Diploma or equivalent.
  • Able to distinguish between colors in a cable.
  • Able to test equipment such as power meters, cable toners, and laptops.
  • Excellent computer skills, verbal and written communication, and presentation skills.
  • Strong analytical skills and efficient problem-solving skills.
  • Ability to work effectively with tight deadlines and changing priorities.
  • Flexibility to work some evenings and weekends when the workload requires.
  • Capable of stooping, kneeling, or crouching for long periods of time and working in confined or aloft spaces.
  • Ability to lift and carry up to 70 lbs consistently.


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