Field Service Engineer Professional
2 days ago
Job Overview
We have an exciting opportunity for a highly skilled Field Service Engineer II (C2) to join our team at Applied Materials. In this role, you will play a critical part in supporting our global customers with the installation, maintenance and upgrade of their Applied Materials equipment.
As a Field Service Engineer, you will work closely with senior engineers to troubleshoot hardware issues, solve complex problems and make equipment work better. You will also represent Applied Materials to customers, showcasing your exceptional customer service skills.
Main Tasks:
- Install, maintain and upgrade customer equipment, ensuring seamless operations and minimizing downtime
- Collaborate with senior engineers to identify and resolve technical issues, adhering to established procedures and task plans
- Provide exceptional customer service, ensuring complete satisfaction with Applied Materials products and services
- Document all activities, including job tasks, safety protocols and quality control measures
Key Qualifications:
Education: Associate Degree or equivalent technical certification, obtained through military training or relevant field experience
Skills: 2–4 years of experience in semiconductor industry or equipment support, proficiency in Microsoft Office suite, basic mechanical aptitude and knowledge of hand tools, valid driver's license and ability to obtain a passport
Work Environment: State-of-the-art facility and customer sites around the globe, requiring frequent travel and adaptability to diverse environments
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