Operations Specialist I/ Customer service specialist

2 days ago

Washington County, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Operations Specialist I/ Customer service specialist. This is a 04+ Months Contract opportunity with long-term potential and is located in Virginia Drive, Fort Washington, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.


Job ID:24-50619


Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:


  • Policy Processing: Handle issuance, renewal, and cancellation of commercial insurance policies.
  • Client Management: Maintain and update client records, ensuring accuracy.
  • Compliance: Ensure all operations comply with state, federal regulations, and company policies.
  • Claims Support: Assist with processing and management of insurance claims, supporting clients through the claims process.
  • Documentation: Prepare and review insurance documents, ensuring accuracy and completeness.
  • Customer Service: Deliver excellent customer service, addressing inquiries and resolving issues promptly.
  • Collaboration: Work closely with underwriters, agents, and team members to ensure smooth operations and client satisfaction.


Key Requirements and Technology Experience:


  • Skills-Valid P&C Producer License in Pennsylvania, Experience in commercial insurance and Claims experience.
  • Education: High school diploma or equivalent; Associate’s or bachelor’s degree in business, Finance, or related field preferred.
  • License: Valid P&C Producer License in Pennsylvania.
  • Experience: 2-3 years of experience in commercial insurance operations or related field.
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and insurance software.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and ability to manage multiple tasks.


Our client is a leading risk management services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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