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Senior Operations Manager
3 weeks ago
We are seeking a U.S. Operations Manager, reporting to the President of PRI. The Operations Manager has direct management responsibility for the leaders of Production, Inside Sales and Quality Assurance/HSE. In addition to overseeing the daily activities of the 15-20 employees in these groups, the Operations Manager has responsibility for ensuring a safe work environment, maximizing customer satisfaction, training and developing employees, managing expenses, and continually improving our processes.
Duties and Responsibilities
- Ensure safe work environment by modeling and enforcing compliance with HSE policies and regulations.
- Oversee daily activities in Operations functions:
- Valve assembly/testing/automation/repair
- Component machining
- Shipping/receiving/inventory management
- Customer quotations
- Customer order and technical support
- Supplier management and procurement
- Product inspection
- Administration of Quality Management System
- Maintenance of production equipment
- Ensure disciplined use of ERP system and other tools and processes.
- Plan and maintain inventory levels in conjunction with Sales to meet customer service requirements.
- Monitor and manage expenses vs. budget.
- Achieve performance to goal on established Key Performance Indicators (KPI’s).
- Identify and pursue opportunities to improve profitability by improving processes and production equipment.
- Work effectively with other functions (Engineering, Outside Sales, Finance, HR) to align and drive initiatives to achieve business objectives.
- Oversee hiring and training of employees in areas of responsibility.
Qualifications
Required:
- B.S. degree, preferably in engineering or supply chain management, or equivalent experience.
- 10+ years experience with increasing responsibility in a discrete-manufacturing or industrial-service environment, with at least 3 years of overall management responsibility for a facility or manufacturing cell.
- 3+ years of leadership experience in an ISO 9001 registered manufacturing or service environment.
- Experience managing operations, customer service/quotations, and procurement, including managing expenses to budget.
- Deep experience using an ERP system in a manufacturing or service environment.
- Intermediate-to-advanced skill with Microsoft Excel and other Office applications.
- Excellent communication, planning, organization, and team-leadership skills.
- Flexibility to adapt to new situations and changing priorities.
- Strong attention to detail and action orientation.
Preferred:
- Experience managing suppliers outside the USA.
- Knowledge of Lean Manufacturing and Continuous Improvement practices.
- Proven experience in successfully implementing quality improvement initiatives in an industrial manufacturing setting.
- Strong writing and communication skills, with the ability to translate complex technical information into clear and concise documentation.
- Proficiency in document management and version control tools.
Total Rewards
At Process Resources, providing access to high quality programs and care is important to us. When we are at our best, we are poised to deliver exceptional results — personally and professionally. Benefits for certain eligible, full-time employees include:
Medical, Dental, and Vision benefits
Vacation and Flex Days
Special Recognition benefits
Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
