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Certified Peer Supervisor
4 months ago
The candidate reports to the Community Programs Manager and has knowledge of case management: The candidate is well-versed in community services available in Delaware as well as various entitlement requirements and application processes. The candidate has experience in training and supervising others in case management work. The candidate will instruct and provide guidance to staff under them to promote efficient services. The candidate will work with senior management in developing case management programs and taking the lead in implementing initiatives. Works under the supervision of an administrative supervisor. Oversees and participates in monitoring services provided by the team. Interview patients, clients, family members and/or persons in a field-based environment deemed necessary to obtain the most complete case history. Assists in identifying, documenting, and advocating for the needs, goals, and problematic barriers that clients are facing. Prepares narrative report writing to document contacts. Will enforce service expectations of assigned staff through employee monitoring, appraisals, and coaching as needed. Partners with community providers as designated by the supervisor. Partners with clients to ensure collaboration with current supporters identified i.e. family, friends, clinical home, current treatment services provider, housing supports, etc. to obtain collateral information and ongoing participation in the identified recovery journey. Prepares application forms for benefits or services and trains staff in preparing application forms for benefits or services. Assists clients, and trains staff in obtaining ID and other needed documentation.
Qualifications:
• 18 years of age or older.
• Have a valid driver's license.
• Basic computer competence in Microsoft Office products; experience working with EMH/EHR is preferred.
• Have a high school diploma or GED; a college degree is preferred.
• A Certified Peer Supervisor with experience in Mental Health and Substance Use Disorders is strongly desirable.
• Has one or more years of supervisory experience: knowledgeable of staff performance evaluation techniques and progressive discipline.
• Willing to work in a field setting and be open to travelling statewide as needed.
• Thorough understanding of case management policies and procedures and HIPAA requirements. and HIPAA laws.