Strategic Operations Manager

4 weeks ago

Verona, United States Heritage Tile, LLC Full time

Heritage Tile seeks a Strategic Operations Manager to join our Marketing team in Verona, WI.


Join a team of dedicated and enthusiastic professionals making a difference by creating beautiful spaces and restoring historical places all around the world. We are redefining how tile is designed, produced, promoted, and distributed. This is a chance to thrive at a company that will appreciate your creativity, collaboration, and commitment to our shared mission. We value what makes you unique, as well as the skills and experience you bring with you.


Heritage Tile is seeking an exceptionally organized and professionally experienced individual to provide top-level business administrative leadership within a fast-growing company. In the role of Strategic Operations Manager you will provide executive oversight with the objective to:


  • engage with our growing team to ensure they are focused on optimal outcomes, provide positive reinforcement to achieve ambitious milestones and establish a working environment that mentors and supports team members from day one
  • align our collective efforts in achieving our mission, promote awareness for our core values and help individuals grow professionally and personally
  • monitor key performance indicators and analysis, share routine reports with recommendations for continuous improvement and build accountability for team members to achieve excellence in their work
  • champion our strategic plan to attain key revenue quality and performance targets, administer channel sales activities and incentive plans, monitor the competitive environment and audit client sentiment and customer satisfaction
  • express our unique company values and competitive advantages, build brand awareness and exclusive solutions and design a framework for effective and consistent marketing communications through public relations, digital platforms and promotional partnerships


You are independent and resourceful, curious and fearless, competitive and team oriented. With Heritage Tile you will find continuous movement, stimulating challenges and authentic purpose in which to invest yourself.


Essential qualities you will add to the team:

  • Bachelor's degree; advanced degree preferred
  • 5+ years executive management experience
  • demonstrated team leadership experiences
  • strong customer service and interpersonal skills
  • exceptional relationship-building, communication, and presentation skills
  • willingness to work independently and travel as required
  • established organizational skills and attention to detail
  • proficiency with Office suite; advanced computer skills desired


PLEASE NOTE: This job is onsite at our Verona facility. This is not a remote position. A valid driver’s license is required.


Heritage Tile offers excellent compensation based on qualifications, experience and potential for advancement. We are building a dynamic & creative culture that values individual contribution and resourcefulness, offering exceptional opportunities for personal and career growth.


About Heritage Tile


Heritage Tile, LLC is an American producer, marketer and distributor of specialty ceramic tile and stone products, representing a broad and exclusive brand portfolio of exclusive tile collections sourced directly from tilemakers around the world. To learn more about Heritage Tile go to www.heritagetile.com.

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